New
#1
Windows doesn't install new USB devices
Yesterday, I noticed that my computer isn't able to install any new hardware.
Everytime I connect a USB device that I've never connected to my computer, windows new hardware wizard pops up saying: "Installing new software drivers", but then, another balloon pops up saying: "Device drivers couldn't be installed".
This is happening with every hardware I've never connected to the computer before!
What is happening:
- My pen works in every USB ports. I have used it since I bought my computer (this summer) and I used it in every port since then. It works just fine.
- My mouse (which I also use since I bought my computer) is working fine too, but in one port only! When I got my computer, I plugged my mouse to only one port and it installed it fine. Now, it works only in that port and if I try to connect it to another port, it won't install.
- My older mouse, which I used as well lots of times, worked fine, but only in one port too, because it was the only port it was ever connected too. I went to Device Manager and uninstalled the controler of this mouse. Once I plugged it in, in the same port it used to work, windows isn't able to install the drivers.
- My sisters pen, which I have never connected to my computer before won't work in any of the ports. Windows isn't able to install it.
Any of the new hardware is working!
I have updated all my drivers with Driver Genius Professional Edition. I have updated my BIOS to the latest version. I have tried to perform a startup repair. I have contacted HP, but they didn't help that much...
I need help, please! I wonder how Microsoft, after so many years still has this huge bugs in their system...
I will try to attach some pictures of what is going on.
Please, I really need some help
P.S. - This is my first post in a forum. Please tell me if you need any more detail to help me.