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Windows 7: windows 7 printer prob

10 Nov 2010   #11
ajcoley

windows 7
 
 

Arrgh! Didnt work!!! I am sure it has to be something really simple!!


My System SpecsSystem Spec
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10 Nov 2010   #12
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

If the reboot does not work
Go back to printers and devices
Is the printer checked?
Is there a yellow triangle, which means a problem?
My System SpecsSystem Spec
10 Nov 2010   #13
ajcoley

windows 7
 
 

If there is a print job in the queue that has failed i trouble shoot and it says its failed because the print job has failed (does that make sense?)
So I remove the failed print job and troubleshoot again. Then it says there is no problem!!!!!!
My System SpecsSystem Spec
.

10 Nov 2010   #14
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Did you check printers and devices and look for the check mark by the printer and yellow triangle?
My System SpecsSystem Spec
10 Nov 2010   #15
ajcoley

windows 7
 
 

yes when the print job fails there is a yellow triangle
My System SpecsSystem Spec
10 Nov 2010   #16
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Sorry go and right click and troublehoot
My System SpecsSystem Spec
10 Nov 2010   #17
ajcoley

windows 7
 
 

The answer to the trouble is:

Aprint job in the queue is preventing other print jobs from printing fixed

No its not
My System SpecsSystem Spec
10 Nov 2010   #18
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Makes no difference if true or not. The computer thinks that it is true
Make a system restore point first, in case of problems and then try this
Windows 7/Vista: Clear Print Queue
My System SpecsSystem Spec
10 Nov 2010   #19
ajcoley

windows 7
 
 

How do you do a system restore
My System SpecsSystem Spec
10 Nov 2010   #20
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

System restore allows you to go back to good times, in case things go wrong
One is made every week automatically
Before you attempt anything, install etc, you should make a restore point
System Restore Point - Create
My System SpecsSystem Spec
Reply

 windows 7 printer prob




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