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Windows 7: windows 7 printer prob

10 Nov 2010   #31
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

control panel does not always contain the uninstall information , if the software programmer is a bit sloppy writing the programme and forgets or omits this informatiom it will not be registered in control panel, have a look in the HP folder to see if the uninstall information is there


My System SpecsSystem Spec
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10 Nov 2010   #32
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Go to devices and printers, right click , uninstall device.
Pebbly, I think that you have this solved.
My System SpecsSystem Spec
10 Nov 2010   #33
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by richc46 View Post
Go to devices and printers, right click , uninstall device.
Pebbly, I think that you have this solved.
Hope so Rich after all the work you put in , I completely forgot about "devices and printers"
My System SpecsSystem Spec
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10 Nov 2010   #34
ajcoley

windows 7
 
 

Sorry i am being stupid again
Where would the hp folder be? Cant find it anywhere
My System SpecsSystem Spec
10 Nov 2010   #35
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Try going to printers and devices and right click and uninstall device.
My System SpecsSystem Spec
10 Nov 2010   #36
ajcoley

windows 7
 
 

Ok done that
Shall i install the driver now without the printer attatched?
My System SpecsSystem Spec
10 Nov 2010   #37
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by ajcoley View Post
Ok done that
Shall i install the driver now without the printer attatched?
Yes ,then connect when told to
My System SpecsSystem Spec
10 Nov 2010   #38
ajcoley

windows 7
 
 

Ok gonna take about 30 mins fingers crossed guys!
My System SpecsSystem Spec
10 Nov 2010   #39
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by ajcoley View Post
Ok gonna take about 30 mins fingers crossed guys!
Good luck, I have found with printers running on USB you always have to install the drivers etc before connecting the cable, Its also applies if it is a wireless printer it also has to be set up this way first
My System SpecsSystem Spec
10 Nov 2010   #40
ajcoley

windows 7
 
 

OMG!!!!! WHOOP WHOOP!!! It works
Loads of thanks Peb!!!! xxxxxx
You too Rich for all your help!!!! xxx
My System SpecsSystem Spec
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 windows 7 printer prob




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