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Windows 7: Trouble installing ATI drivers

20 Nov 2010   #11
Solarstarshines

Windows 10 Home Premium 64bit sp1
 
 

Quote   Quote: Originally Posted by Fatbob View Post
Quote   Quote: Originally Posted by bassfisher6522 View Post
Then uninstall the ATI Catalyst Install manager from control panel, uninstall programs
I can't uninstall them even from Control Panel. I only have the option to Change or Repair.

Fatbob change means uninstall too when you change it offers you the uninstall don't repair

use change then proceed to uninstall simple


My System SpecsSystem Spec
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20 Nov 2010   #12
Fatbob

Windows 7
 
 

Ok, so I did Change and I choose uninstall. I got the Program Compatibility Assistant again, but it still uninstalled (well partly). I did a reboot, and the ATI driver in no longer listed in the uninstall program list, but it appears as though the driver is still installed. I still have the ATI Catalyst Control Panel and all.

I tried running the latest driver again, but I still get the Program Compatibility Assistant popping up and I can't proceed any further.
My System SpecsSystem Spec
20 Nov 2010   #13
mickey megabyte

ultimate 64 sp1
 
 

ok - try updating the driver through windows update?

the last one was quite recent.
My System SpecsSystem Spec
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20 Nov 2010   #14
Solarstarshines

Windows 10 Home Premium 64bit sp1
 
 

did you do the full uninstall and yet again what card are you using ?
My System SpecsSystem Spec
20 Nov 2010   #15
Solarstarshines

Windows 10 Home Premium 64bit sp1
 
 

Quote   Quote: Originally Posted by Fatbob View Post
I have an ATI Radeon HD 4600 series video card.
sorry missed that 4600? 4670

let me look into this
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20 Nov 2010   #16
Solarstarshines

Windows 10 Home Premium 64bit sp1
 
 

http://support.amd.com/us/kbarticles...easenotes.aspx

ok it shows it supports you're series I just can't understand why it won't let you uninstall properly

have you checked your system health report it could show some issues of why that situation is going on

better yet do you know how to access this log i speak of go to performance and tools information from the control panel then click advanced tools


Attached Thumbnails
Trouble installing ATI drivers-image-1.png  
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20 Nov 2010   #17
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

ATI Radeon

AMD Support Search

does this help
Upgrade an old driver to the latest version from AMD.COM
Note! Before getting started, ensure that you know the model of your graphics card. It will come in handy for several steps in the process. Refer to Article GPU-55 for information on how to identify your graphics card
Verify that the operating system has the latest service packs / updates
Download the latest drivers for the graphics card from AMD’s Graphics Drivers & Software page. Refer to Article GPU-56 for information on how to use the graphics driver utility
Remove any pre-existing drivers / software for the graphics card. Refer to Article GPU-57 for detailed instructions on how to uninstall old drivers
Install the latest drivers for the graphics card. For detailed instructions on how to install the latest graphics drivers, refer to:
Article GPU-33 for a Windows 7 based system
Article GPU-1 for a Windows Vista based system
Article GPU-2 for a Windows XP / Windows 2000 based system

taken from this link
http://support.amd.com/us/kbarticles...TIProduct.aspx
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20 Nov 2010   #18
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

My System SpecsSystem Spec
20 Nov 2010   #19
Fatbob

Windows 7
 
 

I did a full uninstall exactly as outline on the link provided by brianzion.
My System SpecsSystem Spec
20 Nov 2010   #20
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

have you reinstalled the catalyst control center?
AMD Support Search
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 Trouble installing ATI drivers




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