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Windows 7: Canon network printing driver problem

30 Nov 2010   #11
FliGi7

XP / Win7 x64 Pro
 
 

You might want to make sure the firewall on the Win 7 PC allows printer sharing as well.


My System SpecsSystem Spec
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01 Dec 2010   #12
robmar0se

XP Pro - Vista - windows 7 ultimate/64 - 8.1 - 10
 
 
Win 7/64 printer netwroking issue.

The adding of the Vispa 64 bit driver didn't work. (Incidentally contacted Canon about this - they washed their hands and pointed to Microsoft!).

I'm beginning to doubt my own competance! Except to say I did a similar network setup today, adding a Samsung XP/32 lappie to a Win7/64 desktop, the latter also had a Canon printer attached (MP610) - went through without a hitch!

I will try the suggestion posted by FLiGi7 - prepared to try anything! Would be surpised if the firewalls are doing this if we can share files/folders, but will need to eliminate any possible Windows firewall issue.

We will also try un-installing the printer from the Visa/32 PC and re-installing (since we have added the Vista/64 driver) and then reset the sharing options.
My System SpecsSystem Spec
03 Dec 2010   #13
robmar0se

XP Pro - Vista - windows 7 ultimate/64 - 8.1 - 10
 
 
network/driver printing issues win7/64

Well we are really at a loss now.

We tried uninstalling the printer from the Vista/32 system and reinstalling (after a reboot) - still same errors when trying to add a printer via the network to the Win7/64 PC.

We also tried disabling the firewall on both machines and trying again, with exactly the same results.

So as I say we are at a total loss as how to get this to work.

HELP!!
My System SpecsSystem Spec
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03 Dec 2010   #14
FliGi7

XP / Win7 x64 Pro
 
 

Could you screenshot the error you're getting?
My System SpecsSystem Spec
06 Dec 2010   #15
robmar0se

XP Pro - Vista - windows 7 ultimate/64 - 8.1 - 10
 
 

Eurika!

Fixed - but not a logical answer to this problem.

So if you have a Vista hp/32 PC with a printer attached and you want to share this with a Win 7 hp/64 pc/laptop you need to download the Vista/64 printer drivers to the Win/64 PC - NOT the Vista/32 drivers as this doesn't work.

Anyone understand the convoluted logic here, why Win7 isn't more helpfil here - my guess this is a bug in Win 7.

Thanks FliGi7 for your perseverence.
My System SpecsSystem Spec
06 Dec 2010   #16
FliGi7

XP / Win7 x64 Pro
 
 

That's interesting. Needing the 64-bit drivers for a 64-bit system is certainly required but not sure why you need the Vista version as compared to the Win 7 version. Now I'm wondering if you had installed the Win 7 x64 drivers in compatibility mode for Vista 64 if it would have worked as well.

Regardless, congrats!
My System SpecsSystem Spec
06 Dec 2010   #17
robmar0se

XP Pro - Vista - windows 7 ultimate/64 - 8.1 - 10
 
 

Quote   Quote: Originally Posted by FliGi7 View Post
That's interesting. Needing the 64-bit drivers for a 64-bit system is certainly required but not sure why you need the Vista version as compared to the Win 7 version. Now I'm wondering if you had installed the Win 7 x64 drivers in compatibility mode for Vista 64 if it would have worked as well.

Regardless, congrats!
The Canon Win 7 drivers are embeded in the Win 7 OS - you can't install them seperately (not available in Canon support either) - note that the Printer worked fine when direct connected to Win 7.

Hence my conclusion that this is a Win 7 bug!!
My System SpecsSystem Spec
07 Dec 2010   #18
FliGi7

XP / Win7 x64 Pro
 
 

Quote   Quote: Originally Posted by robmar0se View Post
Quote   Quote: Originally Posted by FliGi7 View Post
That's interesting. Needing the 64-bit drivers for a 64-bit system is certainly required but not sure why you need the Vista version as compared to the Win 7 version. Now I'm wondering if you had installed the Win 7 x64 drivers in compatibility mode for Vista 64 if it would have worked as well.

Regardless, congrats!
The Canon Win 7 drivers are embeded in the Win 7 OS - you can't install them seperately (not available in Canon support either) - note that the Printer worked fine when direct connected to Win 7.

Hence my conclusion that this is a Win 7 bug!!
You can install them separately. I posted the link earlier to the canon drivers website where you can download them for Win 7 x64:

"ip4300vst64200ea23us.exe iP4300 Printer Driver Ver. 2.00 (Windows 7 x64/Vista64/XP x64"
My System SpecsSystem Spec
07 Dec 2010   #19
robmar0se

XP Pro - Vista - windows 7 ultimate/64 - 8.1 - 10
 
 

Quote:
You can install them separately. I posted the link earlier to the canon drivers website where you can download them for Win 7 x64:

"ip4300vst64200ea23us.exe iP4300 Printer Driver Ver. 2.00 (Windows 7 x64/Vista64/XP x64"
The drivers on your US site are actually the Vista 64 drivers!!!
(ip4300vst64200ea23us.exe ) If you search the European default Canon site no Win 7 drivers are listed, and as I said the drivers embedded in Win 7/64 don't do the job PIXMA iP4300 - both Canon websites could be clearer, but perhaps the US version is better.

Anyway I think this may confuse anyone else with the same issue - the point is at the end of the day, that in this scenario one does actually need the VISTA /64 DRIVERS.
My System SpecsSystem Spec
07 Dec 2010   #20
FliGi7

XP / Win7 x64 Pro
 
 

The "vst" in the title doesn't denote it as a specific Vista driver as that file name is the same file you would use for XP as well, and there couldn't/wouldn't have been a Vista driver produced for XP. The driver package has obviously been updated to include drivers for all 3 systems so that you can use this package for any of them and it will simply detect, extract, and use the ones necessary for the current system.

To be clearer, you don't need the specific Vista drivers, you need this driver package from the website for any system that is Vista or Win 7 (or XP for that matter).
My System SpecsSystem Spec
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