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Windows 7: Help with system updates

19 Dec 2010   #1
brianne1024

Windows 7 Home Premium 64bit
 
 
Help with system updates

I asked a patient where I work who is an IT tech how to find out why my computer won't load its updates successfully and he told me to enable boot logging. I did that, and then googled where to find the log. This is what is says:

Microsoft (R) Windows (R) Version 6.1 (Build 7600)
12 19 2010 11:53:30.125
Loaded driver \SystemRoot\system32\ntoskrnl.exe
Loaded driver \SystemRoot\system32\hal.dll
Loaded driver \SystemRoot\system32\kdcom.dll
Loaded driver \SystemRoot\system32\mcupdate_GenuineIntel.dll
Loaded driver \SystemRoot\system32\PSHED.dll
Loaded driver \SystemRoot\system32\CLFS.SYS
Loaded driver \SystemRoot\system32\CI.dll
Loaded driver \SystemRoot\system32\drivers\Wdf01000.sys
Loaded driver \SystemRoot\system32\drivers\WDFLDR.SYS
Loaded driver \SystemRoot\system32\DRIVERS\ACPI.sys
Loaded driver \SystemRoot\system32\DRIVERS\WMILIB.SYS
Loaded driver \SystemRoot\system32\DRIVERS\msisadrv.sys
Loaded driver \SystemRoot\system32\DRIVERS\pci.sys
Loaded driver \SystemRoot\system32\DRIVERS\vdrvroot.sys
Loaded driver \SystemRoot\System32\drivers\partmgr.sys
Loaded driver \SystemRoot\system32\DRIVERS\compbatt.sys
Loaded driver \SystemRoot\system32\DRIVERS\BATTC.SYS
Loaded driver \SystemRoot\system32\DRIVERS\volmgr.sys
Loaded driver \SystemRoot\System32\drivers\volmgrx.sys
Loaded driver \SystemRoot\System32\drivers\mountmgr.sys
Loaded driver \SystemRoot\system32\DRIVERS\iaStor.sys
Loaded driver \SystemRoot\system32\DRIVERS\atapi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ataport.SYS
Loaded driver \SystemRoot\system32\DRIVERS\amdxata.sys
Loaded driver \SystemRoot\system32\drivers\fltmgr.sys
Loaded driver \SystemRoot\system32\drivers\fileinfo.sys
Loaded driver \SystemRoot\System32\Drivers\PxHlpa64.sys
Loaded driver \SystemRoot\System32\Drivers\Ntfs.sys
Loaded driver \SystemRoot\System32\Drivers\msrpc.sys
Loaded driver \SystemRoot\System32\Drivers\ksecdd.sys
Loaded driver \SystemRoot\System32\Drivers\cng.sys
Loaded driver \SystemRoot\System32\drivers\pcw.sys
Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.sys
Loaded driver \SystemRoot\system32\drivers\ndis.sys
Loaded driver \SystemRoot\system32\drivers\NETIO.SYS
Loaded driver \SystemRoot\System32\Drivers\ksecpkg.sys
Loaded driver \SystemRoot\System32\drivers\tcpip.sys
Loaded driver \SystemRoot\System32\drivers\fwpkclnt.sys
Loaded driver \SystemRoot\system32\DRIVERS\volsnap.sys
Loaded driver \SystemRoot\System32\Drivers\spldr.sys
Loaded driver \SystemRoot\System32\drivers\rdyboost.sys
Loaded driver \SystemRoot\System32\Drivers\mup.sys
Loaded driver \SystemRoot\System32\drivers\hwpolicy.sys
Loaded driver \SystemRoot\System32\DRIVERS\fvevol.sys
Loaded driver \SystemRoot\system32\DRIVERS\disk.sys
Loaded driver \SystemRoot\system32\DRIVERS\CLASSPNP.SYS
Loaded driver \SystemRoot\system32\DRIVERS\cdrom.sys
Loaded driver \??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
Loaded driver \??\C:\PROGRA~3\Symantec\DEFINI~1\VIRUSD~1\20100725.021\EX64.SYS
Loaded driver \??\C:\PROGRA~3\Symantec\DEFINI~1\VIRUSD~1\20100725.021\ENG64.SYS
Loaded driver \SystemRoot\System32\Drivers\SRTSPX64.SYS
Loaded driver \SystemRoot\System32\Drivers\SRTSP64.SYS
Loaded driver \SystemRoot\System32\Drivers\Null.SYS
Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
Loaded driver \SystemRoot\System32\drivers\vga.sys
Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys
Loaded driver \SystemRoot\system32\drivers\rdpencdd.sys
Loaded driver \SystemRoot\system32\drivers\rdprefmp.sys
Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
Loaded driver \SystemRoot\system32\DRIVERS\tdx.sys
Loaded driver \??\C:\Windows\system32\drivers\wpsdrvnt.sys
Loaded driver \SystemRoot\system32\drivers\afd.sys
Loaded driver \SystemRoot\System32\DRIVERS\netbt.sys
Loaded driver \SystemRoot\system32\DRIVERS\wfplwf.sys
Loaded driver \SystemRoot\system32\DRIVERS\pacer.sys
Loaded driver \SystemRoot\system32\DRIVERS\vwififlt.sys
Loaded driver \SystemRoot\system32\DRIVERS\netbios.sys
Loaded driver \SystemRoot\system32\DRIVERS\wanarp.sys
Loaded driver \SystemRoot\system32\DRIVERS\termdd.sys
Loaded driver \SystemRoot\system32\DRIVERS\rdbss.sys
Loaded driver \SystemRoot\system32\drivers\nsiproxy.sys
Loaded driver \SystemRoot\system32\DRIVERS\mssmbios.sys
Loaded driver \??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
Loaded driver \??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys
Loaded driver \SystemRoot\System32\drivers\discache.sys
Loaded driver \SystemRoot\System32\Drivers\dfsc.sys
Loaded driver \SystemRoot\system32\DRIVERS\blbdrive.sys
Loaded driver \SystemRoot\system32\DRIVERS\tunnel.sys
Loaded driver \SystemRoot\System32\drivers\dxgkrnl.sys
Loaded driver \SystemRoot\system32\DRIVERS\igdkmd64.sys
Loaded driver \SystemRoot\system32\DRIVERS\HECIx64.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbehci.sys
Loaded driver \SystemRoot\system32\DRIVERS\HDAudBus.sys
Loaded driver \SystemRoot\system32\DRIVERS\k57nd60a.sys
Loaded driver \SystemRoot\system32\DRIVERS\athrx.sys
Loaded driver \SystemRoot\system32\DRIVERS\vwifibus.sys
Loaded driver \SystemRoot\system32\DRIVERS\CmBatt.sys
Loaded driver \SystemRoot\system32\DRIVERS\i8042prt.sys
Loaded driver \SystemRoot\SysWOW64\Drivers\DKbFltr.sys
Loaded driver \SystemRoot\system32\DRIVERS\kbdclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\SynTP.sys
Loaded driver \SystemRoot\system32\DRIVERS\mouclass.sys
Loaded driver \??\C:\Windows\system32\drivers\UBHelper.sys
Loaded driver \??\C:\Windows\system32\drivers\NTIDrvr.sys
Loaded driver \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
Loaded driver \SystemRoot\system32\DRIVERS\Impcd.sys
Loaded driver \SystemRoot\system32\DRIVERS\wmiacpi.sys
Loaded driver \SystemRoot\system32\DRIVERS\intelppm.sys
Loaded driver \SystemRoot\system32\DRIVERS\CompositeBus.sys
Loaded driver \SystemRoot\system32\DRIVERS\AgileVpn.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndistapi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndiswan.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspppoe.sys
Loaded driver \SystemRoot\system32\DRIVERS\rassstp.sys
Loaded driver \SystemRoot\system32\DRIVERS\swenum.sys
Loaded driver \SystemRoot\system32\DRIVERS\umbus.sys
Did not load driver \SystemRoot\System32\drivers\vga.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbhub.sys
Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS

Loaded driver \SystemRoot\system32\drivers\RTKVHD64.sys
Loaded driver \SystemRoot\system32\drivers\ksthunk.sys
Loaded driver \SystemRoot\system32\DRIVERS\CAXHWAZL.sys
Loaded driver \SystemRoot\system32\DRIVERS\CAX_DPV.sys
Loaded driver \SystemRoot\system32\DRIVERS\CAX_CNXT.sys
Loaded driver \SystemRoot\system32\drivers\modem.sys
Loaded driver \SystemRoot\system32\DRIVERS\IntcDAud.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbccgp.sys
Loaded driver \SystemRoot\System32\Drivers\usbvideo.sys
Loaded driver \SystemRoot\system32\DRIVERS\monitor.sys
Loaded driver \SystemRoot\system32\drivers\luafv.sys
Loaded driver \SystemRoot\system32\drivers\WudfPf.sys
Loaded driver \SystemRoot\system32\DRIVERS\lltdio.sys
Loaded driver \SystemRoot\system32\DRIVERS\nwifi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndisuio.sys
Loaded driver \SystemRoot\system32\DRIVERS\rspndr.sys
Loaded driver \SystemRoot\system32\DRIVERS\vwifimp.sys
Loaded driver \SystemRoot\system32\drivers\HTTP.sys
Loaded driver \SystemRoot\system32\DRIVERS\bowser.sys
Loaded driver \SystemRoot\System32\drivers\mpsdrv.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb10.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb20.sys
Loaded driver \SystemRoot\system32\DRIVERS\mdmxsdk.sys
Loaded driver \SystemRoot\system32\drivers\peauth.sys
Loaded driver \SystemRoot\System32\Drivers\secdrv.SYS
Loaded driver \SystemRoot\System32\DRIVERS\srvnet.sys
Loaded driver \SystemRoot\System32\drivers\tcpipreg.sys
Loaded driver \SystemRoot\system32\DRIVERS\XAudio64.sys
Loaded driver \SystemRoot\System32\DRIVERS\srv2.sys
Loaded driver \SystemRoot\System32\DRIVERS\srv.sys
Did not load driver \SystemRoot\System32\DRIVERS\srv.sys
Microsoft (R) Windows (R) Version 6.1 (Build 7600)
12 19 2010 11:54:56.125

Loaded driver \SystemRoot\system32\ntoskrnl.exe
Loaded driver \SystemRoot\system32\hal.dll
Loaded driver \SystemRoot\system32\kdcom.dll
Loaded driver \SystemRoot\system32\mcupdate_GenuineIntel.dll
Loaded driver \SystemRoot\system32\PSHED.dll
Loaded driver \SystemRoot\system32\CLFS.SYS
Loaded driver \SystemRoot\system32\CI.dll
Loaded driver \SystemRoot\system32\drivers\Wdf01000.sys
Loaded driver \SystemRoot\system32\drivers\WDFLDR.SYS
Loaded driver \SystemRoot\system32\DRIVERS\ACPI.sys
Loaded driver \SystemRoot\system32\DRIVERS\WMILIB.SYS
Loaded driver \SystemRoot\system32\DRIVERS\msisadrv.sys
Loaded driver \SystemRoot\system32\DRIVERS\pci.sys
Loaded driver \SystemRoot\system32\DRIVERS\vdrvroot.sys
Loaded driver \SystemRoot\System32\drivers\partmgr.sys
Loaded driver \SystemRoot\system32\DRIVERS\compbatt.sys
Loaded driver \SystemRoot\system32\DRIVERS\BATTC.SYS
Loaded driver \SystemRoot\system32\DRIVERS\volmgr.sys
Loaded driver \SystemRoot\System32\drivers\volmgrx.sys
Loaded driver \SystemRoot\System32\drivers\mountmgr.sys
Loaded driver \SystemRoot\system32\DRIVERS\iaStor.sys
Loaded driver \SystemRoot\system32\DRIVERS\atapi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ataport.SYS
Loaded driver \SystemRoot\system32\DRIVERS\amdxata.sys
Loaded driver \SystemRoot\system32\drivers\fltmgr.sys
Loaded driver \SystemRoot\system32\drivers\fileinfo.sys
Loaded driver \SystemRoot\System32\Drivers\PxHlpa64.sys
Loaded driver \SystemRoot\System32\Drivers\Ntfs.sys
Loaded driver \SystemRoot\System32\Drivers\msrpc.sys
Loaded driver \SystemRoot\System32\Drivers\ksecdd.sys
Loaded driver \SystemRoot\System32\Drivers\cng.sys
Loaded driver \SystemRoot\System32\drivers\pcw.sys
Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.sys
Loaded driver \SystemRoot\system32\drivers\ndis.sys
Loaded driver \SystemRoot\system32\drivers\NETIO.SYS
Loaded driver \SystemRoot\System32\Drivers\ksecpkg.sys
Loaded driver \SystemRoot\System32\drivers\tcpip.sys
Loaded driver \SystemRoot\System32\drivers\fwpkclnt.sys
Loaded driver \SystemRoot\system32\DRIVERS\volsnap.sys
Loaded driver \SystemRoot\System32\Drivers\spldr.sys
Loaded driver \SystemRoot\System32\drivers\rdyboost.sys
Loaded driver \SystemRoot\System32\Drivers\mup.sys
Loaded driver \SystemRoot\System32\drivers\hwpolicy.sys
Loaded driver \SystemRoot\System32\DRIVERS\fvevol.sys
Loaded driver \SystemRoot\system32\DRIVERS\disk.sys
Loaded driver \SystemRoot\system32\DRIVERS\CLASSPNP.SYS
Loaded driver \SystemRoot\system32\DRIVERS\cdrom.sys
Loaded driver \??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
Loaded driver \??\C:\PROGRA~3\Symantec\DEFINI~1\VIRUSD~1\20100725.021\EX64.SYS
Loaded driver \??\C:\PROGRA~3\Symantec\DEFINI~1\VIRUSD~1\20100725.021\ENG64.SYS
Loaded driver \SystemRoot\System32\Drivers\SRTSPX64.SYS
Loaded driver \SystemRoot\System32\Drivers\SRTSP64.SYS
Loaded driver \SystemRoot\System32\Drivers\Null.SYS
Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
Loaded driver \SystemRoot\System32\drivers\vga.sys
Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys
Loaded driver \SystemRoot\system32\drivers\rdpencdd.sys
Loaded driver \SystemRoot\system32\drivers\rdprefmp.sys
Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
Loaded driver \SystemRoot\system32\DRIVERS\tdx.sys
Loaded driver \??\C:\Windows\system32\drivers\wpsdrvnt.sys
Loaded driver \SystemRoot\system32\drivers\afd.sys
Loaded driver \SystemRoot\System32\DRIVERS\netbt.sys
Loaded driver \SystemRoot\system32\DRIVERS\wfplwf.sys
Loaded driver \SystemRoot\system32\DRIVERS\pacer.sys
Loaded driver \SystemRoot\system32\DRIVERS\vwififlt.sys
Loaded driver \SystemRoot\system32\DRIVERS\netbios.sys
Loaded driver \SystemRoot\system32\DRIVERS\wanarp.sys
Loaded driver \SystemRoot\system32\DRIVERS\termdd.sys
Loaded driver \SystemRoot\system32\DRIVERS\rdbss.sys
Loaded driver \SystemRoot\system32\drivers\nsiproxy.sys
Loaded driver \SystemRoot\system32\DRIVERS\mssmbios.sys
Loaded driver \??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
Loaded driver \??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys
Loaded driver \SystemRoot\System32\drivers\discache.sys
Loaded driver \SystemRoot\System32\Drivers\dfsc.sys
Loaded driver \SystemRoot\system32\DRIVERS\blbdrive.sys
Loaded driver \SystemRoot\system32\DRIVERS\tunnel.sys
Loaded driver \SystemRoot\System32\drivers\dxgkrnl.sys
Loaded driver \SystemRoot\system32\DRIVERS\igdkmd64.sys
Loaded driver \SystemRoot\system32\DRIVERS\HECIx64.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbehci.sys
Loaded driver \SystemRoot\system32\DRIVERS\HDAudBus.sys
Loaded driver \SystemRoot\system32\DRIVERS\k57nd60a.sys
Loaded driver \SystemRoot\system32\DRIVERS\athrx.sys
Loaded driver \SystemRoot\system32\DRIVERS\vwifibus.sys
Loaded driver \SystemRoot\system32\DRIVERS\CmBatt.sys
Loaded driver \SystemRoot\system32\DRIVERS\i8042prt.sys
Loaded driver \SystemRoot\SysWOW64\Drivers\DKbFltr.sys
Loaded driver \SystemRoot\system32\DRIVERS\kbdclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\SynTP.sys
Loaded driver \SystemRoot\system32\DRIVERS\mouclass.sys
Loaded driver \??\C:\Windows\system32\drivers\UBHelper.sys
Loaded driver \??\C:\Windows\system32\drivers\NTIDrvr.sys
Loaded driver \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
Loaded driver \SystemRoot\system32\DRIVERS\Impcd.sys
Loaded driver \SystemRoot\system32\DRIVERS\wmiacpi.sys
Loaded driver \SystemRoot\system32\DRIVERS\intelppm.sys
Loaded driver \SystemRoot\system32\DRIVERS\CompositeBus.sys
Loaded driver \SystemRoot\system32\DRIVERS\AgileVpn.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndistapi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndiswan.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspppoe.sys
Loaded driver \SystemRoot\system32\DRIVERS\rassstp.sys
Loaded driver \SystemRoot\system32\DRIVERS\swenum.sys
Loaded driver \SystemRoot\system32\DRIVERS\umbus.sys
Did not load driver \SystemRoot\System32\drivers\vga.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbhub.sys
Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS

Loaded driver \SystemRoot\system32\drivers\RTKVHD64.sys
Loaded driver \SystemRoot\system32\drivers\ksthunk.sys
Loaded driver \SystemRoot\system32\DRIVERS\CAXHWAZL.sys
Loaded driver \SystemRoot\system32\DRIVERS\CAX_DPV.sys
Loaded driver \SystemRoot\system32\DRIVERS\CAX_CNXT.sys
Loaded driver \SystemRoot\system32\drivers\modem.sys
Loaded driver \SystemRoot\system32\DRIVERS\IntcDAud.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbccgp.sys
Loaded driver \SystemRoot\System32\Drivers\usbvideo.sys
Loaded driver \SystemRoot\system32\DRIVERS\monitor.sys
Loaded driver \SystemRoot\system32\drivers\luafv.sys
Loaded driver \SystemRoot\system32\drivers\WudfPf.sys
Loaded driver \SystemRoot\system32\DRIVERS\lltdio.sys
Loaded driver \SystemRoot\system32\DRIVERS\nwifi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndisuio.sys
Loaded driver \SystemRoot\system32\DRIVERS\rspndr.sys
Loaded driver \SystemRoot\system32\DRIVERS\vwifimp.sys
Loaded driver \SystemRoot\system32\drivers\HTTP.sys
Loaded driver \SystemRoot\system32\DRIVERS\bowser.sys
Loaded driver \SystemRoot\System32\drivers\mpsdrv.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb10.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb20.sys
Loaded driver \SystemRoot\system32\DRIVERS\mdmxsdk.sys
Loaded driver \SystemRoot\system32\drivers\peauth.sys
Loaded driver \SystemRoot\System32\Drivers\secdrv.SYS
Loaded driver \SystemRoot\System32\DRIVERS\srvnet.sys
Loaded driver \SystemRoot\System32\drivers\tcpipreg.sys
Loaded driver \SystemRoot\system32\DRIVERS\XAudio64.sys
Loaded driver \SystemRoot\System32\DRIVERS\srv2.sys
Loaded driver \SystemRoot\System32\DRIVERS\srv.sys
Did not load driver \SystemRoot\System32\DRIVERS\srv.sys
Loaded driver \SystemRoot\system32\DRIVERS\asyncmac.sys
Loaded driver \??\C:\Windows\system32\drivers\WpsHelper.sys

How do I repair these drivers? I have not installed any hardware and this has been happening for nearly 2 months now...I cannot stand the random shutting down/rebooting any more. I am not extremely computer savvy but I will do my best if anyone has any helpful information, I'd really appreciate it. Thanks :)


My System SpecsSystem Spec
.
19 Dec 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

My System SpecsSystem Spec
Reply

 Help with system updates




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