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Windows 7: ATI driver install assistance

18 Jan 2011   #1
schwim

Multiple
 
 
ATI driver install assistance

Hi there everyone,

My brother has a machine running Win 7 64bit with dual 5870(I'm not positive, but am sure of the 5800 series) ATI cards. The machine was purchased a year ago or so from Dell and it's still running the drivers that came with the machine.

He once tried updating the drivers himself but ended up having to boot into safe mode to remove them and reinstall the "safe" OEM drivers. Catalyst is installed on his machine, but when he tries the update feature, it crashes. I told him I'd try to help him upgrade his drivers as it's keeping him from being able to play many recent game titles.

I have no experience with ATI drivers, and would like to ask if it's the same install method as nvidia, meaning do I simply open the device manager, remove the video cards from the list, restart and install the latest driver from ATI(latest individual drivers found here: ATI Radeon ) on restart? Am I safe to simply remove the catalyst software as well, or is that integrated into the driver software?

I'm sorry for the ignorant questions, but would really hate to cause him more problems than he already has.

thanks,
json


My System SpecsSystem Spec
.
18 Jan 2011   #2
panais

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by schwim View Post
Hi there everyone,

My brother has a machine running Win 7 64bit with dual 5870(I'm not positive, but am sure of the 5800 series) ATI cards. The machine was purchased a year ago or so from Dell and it's still running the drivers that came with the machine.

He once tried updating the drivers himself but ended up having to boot into safe mode to remove them and reinstall the "safe" OEM drivers. Catalyst is installed on his machine, but when he tries the update feature, it crashes. I told him I'd try to help him upgrade his drivers as it's keeping him from being able to play many recent game titles.

I have no experience with ATI drivers, and would like to ask if it's the same install method as nvidia, meaning do I simply open the device manager, remove the video cards from the list, restart and install the latest driver from ATI(latest individual drivers found here: ATI Radeon ) on restart? Am I safe to simply remove the catalyst software as well, or is that integrated into the driver software?

I'm sorry for the ignorant questions, but would really hate to cause him more problems than he already has.

thanks,
json
Download and install Driver sweeper Guru3D - Driver Sweeper (Setup) download from Guru3D.com
Remove the catalyst,Control Panel\All Control Panel Items\Programs and Features.
Restart in safe mode,start Driver sweeper,select ati,clean,restart.
Download and Install catalyst Graphics Drivers & Software
Restart and you are ready.
(That is what i do with my ATI and is working perfect)


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ATI driver install assistance-desktop-not-notebook.png 
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 ATI driver install assistance




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