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Windows 7: ATI HD4570 drivers failing to update

26 Jan 2011   #11

Microsoft Windows 7 Ultimate x64 (Build 7601 SP1)

Yes, the upgrade could have caused this. Did you try the above?

My System SpecsSystem Spec
26 Jan 2011   #12

windows 7 32 bits

I disabled both cards but didn't try the BIOS as I didn't want to risk it. From what I gathered the update worked!
BUT according to dxdiag my version for my graphics card is now 8.801.0.0 This would mean I am a 0.2 version ahead compared to the acer website:
Acer Support: Drivers & Support Documents - Notebook / Aspire / Aspire 7535G
I took bassfishers advice and tried a download from AMD. The one i downloaded was from:
ATI Catalyst
the "AMD catalyst packages"
So what do you think, am abit out of my league here...
My System SpecsSystem Spec
26 Jan 2011   #13

Microsoft Windows 7 Ultimate x64 (Build 7601 SP1)

8.801 is the latest version of Display Driver from AMD, the Catalyst version is 12.10. The BIOS update is "BIOS For Windows 7", it is important since they named it so. Every BIOS update can potentially cause problems, but that doesn't mean it will kill your laptop, don't worry. Just flash your current version.

I did not understand what you meant by "re-formatting" ... if it is what I think, though, and you have deleted all of your files, you should do a clean install of your Windows, it is always better. You also need a 64-bit Windows since you have more than 3GB of RAM, now your OS can only read 2,75 or so.

Edit: AMD just released Catalyst 11.1.
My System SpecsSystem Spec

26 Jan 2011   #14

Windows 7 Ultimate 64bit SP1

Quote   Quote: Originally Posted by mrlee View Post
Hi there
I have recently reformatted and have to upgrade my video drivers for my laptop (acer 7535g) Am downloading the drivers from acer support site:

Acer Support: Drivers & Support Documents - Notebook / Aspire / Aspire 7535G

the 8.653.0.0 version. Every time I have tried to install it starts off fine but after a few minutes my desktops disappears and all I have is my background, when I press alt control and delete the screen comes up black leaving me no option other than to do a system restore.

I haven't reformatted for a long time and not to sure how to solve this problem, any help on this matter would be great.

Please Try this...
Download and install Driver sweeper Guru3D - Driver Sweeper (Setup) download from
Remove the catalyst,Control Panel\All Control Panel Items\Programs and Features.
Restart in safe mode,start Driver sweeper,select ati,clean,restart.
Download and Install catalyst Graphics Drivers & Software
Restart and you are ready.

Attached Images
ATI HD4570 drivers failing to update-ati-radeon-panais.png 
My System SpecsSystem Spec
31 Jan 2011   #15

windows 7 32 bits

Panais I did that the first time and it didn't work. I've reformatted so I have no software to do with ATI or CCC on at the moment. From a fresh reformat the problems to start with is that the HD 4570 is offline with a code 10 error. This happens every time and it seems like it happens to every acer 7535g. I can solve this issue but should I try to install the drivers first before I solve this issue or vice versa and solving it involves uninstalling all ATI and allowing windows to search for the drivers.
My System SpecsSystem Spec

 ATI HD4570 drivers failing to update

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