Finding this driver is driving me nuts!

total confusion · 11 Feb 2011

The driver is for something called a "PCI Simple Communications Controller". Now you'd think that would be pretty cut and dried wouldn't you

. I tried updating the driver and I get a message telling me that a driver can not be found for this device. WHAT DEVICE??? That is the mystery.
I did a search of the Hardware ID (located in the properties section of the driver details.) and I found this,(see attachment) but I don't know anymore than I did before finding it.

I tried checking with Intel but I can't seem to get any kind of response from them. Is this a driver for Windows 7 or is it a Intel driver of some sort?? The PCI_VEN number kind of indicated it's Windows 7 oriented, but then further down it says it's a HECI Controller. This site ( PCIVEN) offers it for a fee. My question is if they've got it why can't I find it for free??

Anybody here got a clue??
Thanks

geeve420 · 11 Feb 2011

PCI simple communication driver tends to be the Modem Driver. Check for a modem driver from Acer.

here: Acer Support: Drivers & Support Documents - Desktop / Aspire / Aspire E700

hope this helps

EDIT: After running some stuff I found this:

VEN 8086 = Intel
Dev 29a4 = The Intel Management Engine provides thermal management for Intel Desktop Board

Here is where I got that info: http://www.pcidatabase.com/

Using the PCI VEN and DEV numbers from your post :)

My guess is the chipset driver......

Geeve

sygnus21 · 11 Feb 2011

It's actually the chipset controller, not the modem.

From the readme files for the driver.....

* Product: Intel(R) Chipset Device Software
* Release: Production Version
* Version: 8.2.0.1014
* Target Chipset#: 965M
* Date: March 05 2007

Download the file with version 8.2.0.1014 from the link geeve posted. If that doesn't work try one of the iAMT drivers.

Acer certainly could have did a better job of explaining what those drivers are for.... iAMT????

Let us know.

total confusion · 11 Feb 2011

geeve;
First let me say I love the Avatar!!

Secondly thanks for the find. I did check that page, but I didn't know what to download. I did go back through the device manager and updated (or tried to) the stuff that was on that page. They all came back as up to date. I even went (just now) to Intel and ran a check with their update utility. It came back as being up to date but it called it something else, (see attachment). I just went back to Acer and downloaded the file Sygnus said to.

Question: Will the fact that the chipset download is for Vista cause a problem now that I'm running Windows 7?? ( I'll wait until I check back for that answer before I try it)

Sardonicus · 11 Feb 2011

The Intel Management Engine Interface (aka HECI: Host Embedded
Controller Interface ) enables communication between the host OS and
the Management Engine firmware. MEI is bi-directional, and either the
host or Intel AMT firmware can initiate transactions.

It's the Intel iAMT driver.
Try this one......http://downloadcenter.intel.com/Deta...18531&lang=eng

total confusion · 11 Feb 2011

I couldn't find that one in the device manager so I'm downloading it from the link you gave me.

I always like to double check before I start loading stuff, especially if it alters a driver.

total confusion · 11 Feb 2011

Well folks back to square 1. I tried the iAMT driver that p5bdkw suggested. That told me that my PC didn't meet the requirements to install it.

I then tried the Chipset one from Acer website. It installed, but did not fix the problem. see attachment

Sardonicus · 11 Feb 2011

I would also update the 965 chipset drivers
http://downloadcenter.intel.com/Deta...amily&lang=eng
and maybe try the Intel iAMT driver again.

PCSammy · 12 Feb 2011

Hi Total Confusion
I got the same problem and iv been trying to fix it for the last 3 days!
If you find a solution which is not on this thread plz do post ur solution.
I have tried Intel updates for the 965 chipset, and Prowin32.
when i try the iAMT driver i get the pc did not meet the requirements.
Thanks (sorry for intruding)

geeve420 · 12 Feb 2011

LOL thanks, I laughed my butt off when I found that avatar :) Have a look at the top right of the Acer page (right above all the tabs) and select you OS in the drop down, About half way down and look for Chipset Driver Intel it looks like for W7 x64 the latest version is 8.2.0.1014, I don't know if you tried this one or not yet :)

Let us know

Geeve