USB mouse not working  

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  1. Posts : 10
    Windows 7
       #1

    USB mouse not working


    Hi all,

    I've searched the forums and found some similar situations but none of the possible solutions worked for me.
    My problem is that my usb mouse is correctly recognized by W7 x64 (no exclamation points in device manager) but it refuses to work, the mouse arrow doesn't moves...
    The curious is that the first time I booted into W7, the mouse worked but in the next boots I had to "Deactivate" and "Activate" the mouse in the device manager.
    I've already uninstalled/reinstalled the mouse and connected it to the other USB ports (wich I'm sure that works because I can connect pen drives that work flawlessly).
    An additional note might be that this same mouse works fine under Vista (is there a way to use Vista generic drivers in W7?)

    Specs:
    AMD Phenom II X4 945 3.0GHz
    Gigabyte MA770T-UD3P
    ATI Radeon 4890 1Gb DDR5

    Mouse: Trust Wireless Laser Mouse MI-7500X

    Thank you in advance!

    Claudio Silva
    Last edited by Scorpio88; 14 Nov 2009 at 06:46.
      My Computer


  2. Posts : 10
    Windows 7
    Thread Starter
       #2

    BUMP... Still unsolved!

    Please ppl, someone post some thoughts/ideas to solve my problem... I can't understand why a simple usb mouse doesn't work with the W7 drivers... Is there such thing as incompatible mice with W7?
      My Computer


  3. Posts : 2,913
    Windows 7 Ultimate x64 SP1
       #3

    Have you checked out the Trust website?

    Trust.com - Wireless Laser Mouse MI-7500X
      My Computer


  4. Posts : 16
    Windows 7 Ultimate x86
       #4

    Have you tried it on ALL the USB ports on your motherbored both front and back? If none of those work, you could always get a USB to PS2 adapter for your mouse and try that, they are pretty cheap.
      My Computer


  5. Posts : 10
    Windows 7
    Thread Starter
       #5

    @kegobeer: Yup, already checked their site, but, as you could see, there are no drivers for W7 (not even Vista as they say they're not needed)

    @ Thagarr: Yes, tried the front ports too, none of them succeeded... Will try that usb to ps/2 adapter...

    Might be because of the x64 OS incompatibility problem regarding drivers? Maybe if I install the x86 version the mouse will work... That's the next step...
    I'll report back later with some results.
      My Computer


  6. Posts : 2,913
    Windows 7 Ultimate x64 SP1
       #6

    The 32 bit drivers won't install; at least, I've never seen any 32 bit drivers install on a 64 bit system.

    Did you happen to do an in-place upgrade from Vista x64 to 7 x64?
      My Computer


  7. Posts : 10
    Windows 7
    Thread Starter
       #7

    kegobeer said:
    The 32 bit drivers won't install; at least, I've never seen any 32 bit drivers install on a 64 bit system.

    Did you happen to do an in-place upgrade from Vista x64 to 7 x64?
    I'm not trying to install 32 bit drivers, I'm just trying to put my mouse to work with the standard W7 drivers (64 bits)

    No, my previous OS was XP x32, but I've bought a new machine and decided to try W7 x64 to fully take advantage of my system.

    BTW, the usb to ps/2 adapter didn't work, so I think I'm going to install the 32 bit W7.
      My Computer


  8. Posts : 2,913
    Windows 7 Ultimate x64 SP1
       #8

    Have you contacted Trust about this problem?
      My Computer


  9. Posts : 10
    Windows 7
    Thread Starter
       #9

    kegobeer said:
    Have you contacted Trust about this problem?
    Yes, I've sent them an e-mail asking if they provide a 64 bit driver to support that mouse, and they told me that the mouse won't work in W7... I don't believe them since is just a mouse, it has to work with any OS (at least moving and right/left mouse button).
      My Computer


  10. Posts : 867
    XP, Vista, W7 64bit Home Premium
       #10

    Have you tried installing the XP DRIVER - sometimes you get an OS mismatch error, and it wont install - to resolve this do the following :

    To install a driver OR program in compatibility mode - right click the setup.exe file - click properties - click compatibility - check run in compatibility with vista/xp etc - check run as administrator - leave the rest blank. Start setup.exe and install.

    Trust.com - Wireless Laser Mouse MI-7500X
      My Computer


 
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