Finding this driver is driving me nuts!  

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  1. Posts : 188
    Windows 7 Pro
    Thread Starter
       #11

    geeve
    That is the driver I did download. I ran the install, but it didn't cure the problem. I tried to pull up Windows 7 but it only went as far as Vista. However the Vista driver should have worked. When I bought this PC it came with Vista preinstalled by Acer. I have a hell of a time trying to find anything on their website and you can't ask for support because the warranty has run out and they won't help you. (Unless you want to yank out your credit card, then there's is all kinds of help, none of it is any good mind you; but it's there. I went that route when I was running Vista. They had the balls to tell me that a solution was not guaranteed even though you were paying for one.)
    My son sent me my Avatar, he said it was fitting for all the problems I have with this PC. LOL

    Sammy: there isn't any such thing as an intrusion here. If you've got the same problem by all means jump in. The more heads trying to come up with solution the better.
      My Computer


  2. Posts : 188
    Windows 7 Pro
    Thread Starter
       #12

    Again back to square 1. I updated the chipset but that didn't help. What the heck is it going to take to fix this sucker
      My Computer


  3. Posts : 354
    Windows 8, Ubuntu 12.04 64bit, Pear Linux Triple Boot
       #13

    Don't give up yet! I will dig some more on my end. Give me a day or so to look around. I have to help my father inlaw fish a dead cow out of his pond in the morning, it fell through the ice and drown. But I will get back on it tomorrow and monday. In the mean time someone may come along and be able to help as well. Don't lose the faith LOL!

    Geeve
      My Computer


  4. Posts : 188
    Windows 7 Pro
    Thread Starter
       #14

    OUCH, sorry to hear about the dead cow thing. Nothing like a little dip in a frozen pond to stimulate the old blood flow.

    No hurry I've had it there for months now a few more days won't matter a bit. LOL
      My Computer


  5. Posts : 354
    Windows 8, Ubuntu 12.04 64bit, Pear Linux Triple Boot
       #15

    Have you tried running Everest to see if it will tell you exactly what it is?

    Everest Ultimate Edition - Free software downloads and software reviews - CNET Download.com

    It is free to try for 30 days.

    I am confused why you can't see windows 7 as an option in the downloads page I linked to. Not a big deal, just making sure I read that right :) Try everest and see if it will give us a better clue as to what we are trying to get a driver for :)

    Geeve
      My Computer


  6. Posts : 188
    Windows 7 Pro
    Thread Starter
       #16

    Hi
    How did the weekend go? Didn't sound like much fun to me.

    No, I've never tried it. (Everest) I'll give it a try though, at this point I'll try anything short of a fresh install.
    I did see where you got to the Windows 7. When I went to the Acer website I had to start with what kind of PC do you have, what model is it. etc. When it came to what OS is on it Vista was as high as that page went. I did check the Windows 7 but it came back with the same drivers as Vista. I thought Vista was a PITA, I'm beginning to think 7 ain't much better.
      My Computer


  7. Posts : 1,870
    MS Windows 7 Professional 64-bit SP1
       #17

    My guess is its a 56k modem driver. You may need to open the case up and take out the modem and look for the make and model of the device!! In fact, if you don't use the 56k modem, when you take it out leave it out!!

    Keep us posted!!
      My Computer


  8. Posts : 188
    Windows 7 Pro
    Thread Starter
       #18

    I don't think it's a modem problem. One of the first updates I got from Microsoft was a new driver update for that device. If it were a modem problem I would have a connection problem too. I can't just take it out, it's how I connect to the Internet. I also went to Motorola to make sure there were no other updates.
    I also uninstalled the driver in the device manager and plugged it again. The plug and play picked it up and I got a second update for it from Microsoft. I also ran a scan for any hardware changes that might cause a conflict with the modem, came back with nothing.
      My Computer


  9. Posts : 188
    Windows 7 Pro
    Thread Starter
       #19

    Well double kudos to p5bdkw, he hit it right on the nose. I ran the Everest and it confirmed that it is the HECI. I just don't know why the drivers I've tried haven't fixed the issue. I'm hounding Intel Techs for a solution.

    Thanks all for the help especially geeve for hanging in there.
      My Computer


  10. Posts : 354
    Windows 8, Ubuntu 12.04 64bit, Pear Linux Triple Boot
       #20

    total confusion said:
    Well double kudos to p5bdkw, he hit it right on the nose. I ran the Everest and it confirmed that it is the HECI. I just don't know why the drivers I've tried haven't fixed the issue. I'm hounding Intel Techs for a solution.

    Thanks all for the help especially geeve for hanging in there.

    Any time :)
      My Computer


 
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