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Windows 7: Scanner lost after OS change from XP to 7

14 Feb 2011   #1
Caplin

Windows 7 Ultimate x32
 
 
Scanner lost after OS change from XP to 7

My printer is a Canon PIXMA MX700 All-in-one connected through a router. My OS is Win7 Ultimate x32. The cd's included with the printer are pre-win7 (and they don't address a TWAIN driver anyway!?). A win7 driver were downloaded from Canon Support.
Printing and smart monitor are working fine, but scanning fails with a pop-up window "No TWAIN driver is installed"!
Looking at Canon Support/Drivers Download I cannot seem to find any referece to TWAIN drivers. Where is this and where can I get it. Any help much appreciated.





My System SpecsSystem Spec
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14 Feb 2011   #2
bassfisher6522

Windows 7 Ultimate 64 bit
 
 

Try uninstalling printer and then downloading the current version of the software suite for windows 7 32 bit and installing that version.

Canon U.S.A. : Support & Drivers : PIXMA MX700
My System SpecsSystem Spec
15 Feb 2011   #3
Caplin

Windows 7 Ultimate x32
 
 

Quote   Quote: Originally Posted by bassfisher6522 View Post
Try uninstalling printer and then downloading the current version of the software suite for windows 7 32 bit and installing that version.

Canon U.S.A. : Support & Drivers : PIXMA MX700
Hi, couldn't find the "software suite for windows 7 32 bit" as a package on the Canon Support Site, but I installed the "Driver Addon Module 2.0" and the "MP Drivers for NW 1.01 from the site.
Now the Scanner was recognized but a popup window complained about the MP Navigator not being installed correctly.
After installing "MP Navigator EX for Windows 1.06" from the site everything works perfect.

Thanks for leading me in the right direction.
My System SpecsSystem Spec
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16 Feb 2011   #4
bassfisher6522

Windows 7 Ultimate 64 bit
 
 

Glad you got it sorted out.
My System SpecsSystem Spec
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 Scanner lost after OS change from XP to 7




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