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Windows 7: Asus not letting me update

01 Mar 2011   #1
Dr Clockworks

Windows 7 Home Premium 64 bit
 
 
Asus not letting me update

I have an Asus G73JH laptop. I recently had to format my hard drive and I had windows 7 reinstalled. When I go to the Asus support site to update my drivers some of them tell me that I don't have the min requirements to get the drivers and some others tell me that they are only for an Asus.

I would greatly appreciate any help with this situation.


My System SpecsSystem Spec
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01 Mar 2011   #2
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

nice laptop. Looks like it actually has a discrete hd5870 graphics processor you should be able to get those drivers from amd's site.

System

  • Chipset: Intel
  • Chipset model: HM55
That should be all the information you need to look on intel's site for chipset drivers.

Sometimes you have a bit more trouble with laptops but you seem to have a nicely put together one there.
My System SpecsSystem Spec
02 Mar 2011   #3
Dr Clockworks

Windows 7 Home Premium 64 bit
 
 

Ahh, thank you very much. If you could link me a download to get all the drivers I need or perhaps a program to find the downloads I need for my laptop it would be great. I've never had to do a clean install of windows and get all my drivers back manually so this is pretty much the first time I have ever even looked for them. So, any more help you can give me will be great!
My System SpecsSystem Spec
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02 Mar 2011   #4
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

I actually saw someone raving about a driver finding app the other day here, but I can't for the life of me remember the name of it.
Hopefully one of the other regs will see this and post it.
It's not something I personally use.
Though it is possible this web tool from intel might find something for you automatically as well.
Intel® Driver Update Utility

and the graphics
http://support.amd.com/us/gpudownloa...win7-64.aspx#2
(you may have to select the individual download tab before downloading, the actual file is 63.6MB)

This is assuming I have the correct information regarding this laptop model.
My System SpecsSystem Spec
02 Mar 2011   #5
Dr Clockworks

Windows 7 Home Premium 64 bit
 
 

Thanks very much! I got the Graphics Drivers updated and now I just need those Intel Updates. Do have an idea of why my laptop might not be considering itself an asus? Some of the programs that run when I start it up tell me that they can only be run on an asus.
My System SpecsSystem Spec
02 Mar 2011   #6
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Probably some proprietary stuff from asus that doesn't want to work if their oem disk isn't used for the windows installation.

I doubt it's anything you actually need.
In fact I would run this and see if it finds anything.
Welcome | The PC Decrapifier
It's not a perfect tool but it gets rid of all the stuff manufacturers put on that windows doesn't actually need.
My System SpecsSystem Spec
02 Mar 2011   #7
Dr Clockworks

Windows 7 Home Premium 64 bit
 
 

Alright, thanks. Do you know why my function keys might not be working as well? The only ones that work is the ones that shut off the screen and increase/decrease its brightness.
My System SpecsSystem Spec
02 Mar 2011   #8
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

that is asus specific more than likely.
Go here
ASUSTeK Computer Inc.
then find and click the download tab, and select win 7 x64.
There you should find everything you need in a drop down list. If the display driver I linked worked, I would keep that and not replace it with the one asus has, as I can promise you the one from ati is more recent.

DO NOT UPDATE THE BIOS AT THIS TIME
My System SpecsSystem Spec
02 Mar 2011   #9
Dr Clockworks

Windows 7 Home Premium 64 bit
 
 

Yes it did, thank you very much. Why shouldn't I update the BIOS?
My System SpecsSystem Spec
02 Mar 2011   #10
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

because you aren't suffering a specific problem related to the bios being out of date it's not worth the risk. There is a risk, however small it may be, that the bios flash will fail. If that happens the computer will not even power on properly anymore.
My System SpecsSystem Spec
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 Asus not letting me update




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