Authentec Drivers  

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  1. Posts : 91
    Windows 7 Ultimate 64 bit
       #91

    Hopefully this will work. I'm keeping my fingers crossed.
      My Computer


  2. Posts : 351
    Windows 7 x64 (RTM via MSDN)
       #92

    dbsimms63 said:
    PhreePhly said:
    dbsimms63 said:
    Ok, back to removing the existing drivers, how do I do that? I don't want to mess something up.
    If you look on the last image with the biometric device properties, there is a button to remove drivers. Actually it says uninstall drivers. Follow the prompts.
    Thank you sir. There were 10 total files I extracted from the single CAB file. I see the one labeled "ATSwpWDF.inf". I will load them all into one new folder so when I look for drivers, hopefully I can point it to the file. Will I need to specify individual files, or will it just look in the folder and get what it needs?
    Make sure that the i386 and the AMD64 folders are there. Some of the files in them have the same name.

    It will probably just find the folder with the .inf in it.
      My Computer


  3. Posts : 91
    Windows 7 Ultimate 64 bit
       #93

    PhreePhly said:
    dbsimms63 said:
    PhreePhly said:

    If you look on the last image with the biometric device properties, there is a button to remove drivers. Actually it says uninstall drivers. Follow the prompts.
    Thank you sir. There were 10 total files I extracted from the single CAB file. I see the one labeled "ATSwpWDF.inf". I will load them all into one new folder so when I look for drivers, hopefully I can point it to the file. Will I need to specify individual files, or will it just look in the folder and get what it needs?
    Make sure that the i386 and the AMD64 folders are there. Some of the files in them have the same name.

    It will probably just find the folder with the .inf in it.
    Yes, I have all the files, 14 total, from the AMD64 and i386 folders.
      My Computer


  4. Posts : 91
    Windows 7 Ultimate 64 bit
       #94

    Well I got a problem, when I deleted the drivers in preparation for the new ones, the device disappeared from the device manager. Now what do I do???
      My Computer


  5. Posts : 351
    Windows 7 x64 (RTM via MSDN)
       #95

    You should be able to have Win7 re-add the device. On the Start Menu, go to Devices and Printers. When that opens, go to add a device. Windows will search for un-attached devices. Follow the prompts.
      My Computer


  6. Posts : 91
    Windows 7 Ultimate 64 bit
       #96

    well I got it back in th list, and successfully updated the drivers, but now I can't enroll fingerprints. I click manage
    your fingerprint data, it opens TrueSuite, but when I swipe my finger, nothing happens. It doesn't even give me a red X, I get nothing. Now what do you suggest? Before at least it would work, and you could save the data, but now nothing.
      My Computer


  7. Posts : 351
    Windows 7 x64 (RTM via MSDN)
       #97

    Can you take a screen shot of what true suite is showing you?
      My Computer


  8. Posts : 91
    Windows 7 Ultimate 64 bit
       #98

    Here it is, but there would be a "blue" dot on the finger you choose
      My Computer


  9. Posts : 351
    Windows 7 x64 (RTM via MSDN)
       #99

    Yea, That's how it works for me. Just double click on the finger you want to enroll, swipe 3 times, and close.
      My Computer


  10. Posts : 91
    Windows 7 Ultimate 64 bit
       #100

    PhreePhly said:
    Yea, That's how it works for me. Just double click on the finger you want to enroll, swipe 3 times, and close.
    Right but after you scan three times, the dot is supposed to turn "green" and you see a check mark over each successful scan, I don't get any of that.
      My Computer


 
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