Authentec Drivers

PhreePhly · 14 Jul 2010

Okay, let's give this a try. I haven't figured out how to place the images in text, so I 'll have to do this as a series of replies.

First of all, when I downloaded the file from the Windows Update Catalog site, it created the following folder on my desktop:

PhreePhly · 14 Jul 2010

In this folder, there is a single .cab file in this folder.

PhreePhly · 14 Jul 2010

I used 7zip to extract this .cab file to a temp file on my desktop.

PhreePhly · 14 Jul 2010

The contents of the Temp folder should now look like this:

PhreePhly · 14 Jul 2010

Now, go to the biometric device control applet (I just hit the start button and type "biometric" and hit enter)

click on the properties link and you should get the following options.

I would remove your current drivers, then update to the new ones.

dbsimms63 · 14 Jul 2010

I think I got it figured out. I downloaded it here at work, unzipped the CAB, and then emailed myself the files, had to split it into two emails since the size exceeded the 25 MB limit for gmail. It wouldn't let me send one, because it contained an executable,ATSwpWDF.sys, but I saved it as a draft, and the files are there, so I can open them from gmail when I get home.

dbsimms63 · 14 Jul 2010

PhreePhly said:

I used 7zip to extract this .cab file to a temp file on my desktop.

I knew something was wrong. Your files show a size associated with them, mine did not.

dbsimms63 · 14 Jul 2010

PhreePhly said:

Now, go to the biometric device control applet (I just hit the start button and type "biometric" and hit enter)

click on the properties link and you should get the following options.

I would remove your current drivers, then update to the new ones.

Ok, back to removing the existing drivers, how do I do that? I don't want to mess something up.

PhreePhly · 14 Jul 2010

dbsimms63 said:

PhreePhly said:

Now, go to the biometric device control applet (I just hit the start button and type "biometric" and hit enter)

click on the properties link and you should get the following options.

I would remove your current drivers, then update to the new ones.

Ok, back to removing the existing drivers, how do I do that? I don't want to mess something up.

If you look on the last image with the biometric device properties, there is a button to remove drivers. Actually it says uninstall drivers. Follow the prompts.

dbsimms63 · 14 Jul 2010

PhreePhly said:

dbsimms63 said:

PhreePhly said:

Now, go to the biometric device control applet (I just hit the start button and type "biometric" and hit enter)

click on the properties link and you should get the following options.

I would remove your current drivers, then update to the new ones.

Ok, back to removing the existing drivers, how do I do that? I don't want to mess something up.

If you look on the last image with the biometric device properties, there is a button to remove drivers. Actually it says uninstall drivers. Follow the prompts.

Thank you sir. There were 10 total files I extracted from the single CAB file. I see the one labeled "ATSwpWDF.inf". I will load them all into one new folder so when I look for drivers, hopefully I can point it to the file. Will I need to specify individual files, or will it just look in the folder and get what it needs?