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Windows 7: Usb driver issues?

02 May 2011   #1
Lermanicus

Windows 7 Home Premium 64bit
 
 
Usb driver issues?

Windows won't shutdown (hangs on a missing driver I think) and often takes two boots to load. Often my usb will not recognize anything plugged into it, but does still supply power. I have disable all power saving and sleep modes for everything.

I have a ASUS notebook G73jh
processor intel i7 q720 @ 1.60 GHz
8 gigs of ram
Windows 7 Home Permium 64 bit
Here are the BSOD and Health reports

Thank you in advance for your help.




Attached Files
File Type: rar Documents.rar (1.52 MB, 8 views)
My System SpecsSystem Spec
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03 May 2011   #2
whest

XP, Vista, W7 64bit Home Premium
 
 

Here is your driver page - please have a look in the knowledge section as it has a list of known problems - Kaspersky causes BSOD after scan ASUSTeK Computer Inc. -Support- Specification G73JH
Have a good look at all the drivers available and see if any need updating (check in device manager) - most them probably were preinstalled - however, there are quite a few bios updates - http://support.asus.com/Documents/de...T81&os=&no=503
Slow shutdowns and boot up are more then likely software related - as you say the usb port is having problems - check the chipset driver is up to date - and make a list of the software you are using( if necessary) eg antivirus and anything 3rd party.
I would suggest changing your anti virus program to MSE (micsosoft security essentials) as a good starting point - make sure you uninstall the other one first - Virus, Spyware & Malware Protection | Microsoft Security Essentials - its free & I even highly recommend it.
Also check device manager for any yellow asterisks in front of a device.
My System SpecsSystem Spec
08 May 2011   #3
Lermanicus

Windows 7 Home Premium 64bit
 
 

Flashed my bios, and all seems better thank you so much whest!!!!
My System SpecsSystem Spec
.

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 Usb driver issues?




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