Another PCI Simple Communications controller issue  


  1. Posts : 3
    Windows 7 Build 7000
       #1

    Another PCI Simple Communications controller issue


    HP2510p laptop. I have no clue what the motherboard is.

    Two exceptions in Device Manager -

    PCI Serial Port
    PCI Simple Communications Controller

    From reading the other threads, this may be modem related?

    I've tried to repair it, obviously with no positive results.

    Any thoughts? Should I try to download HPs Vista drivers and see if they work?

    Thanks!
      My Computer


  2. Posts : 4,364
    Windows 11 21H2 Current build
       #2

    Yup - get all the drivers for Vista from HP and see if there is a set of Chipset drivers and / or modem drivers (assuming you have an integrated modem).

    Might also apply to BlueTooth and / or wireless drivers, too....
      My Computer


  3. Posts : 6
    Windows 7
       #3

    Modem Issues on Windows 7


    I have a agere modem and I am running Windows 7. When I try to send a fax, all I get is "There are currently no modems installed on this computer, do you want to install a modem?..." I press yes..it thinks for a bit and brings me back to the "Install a fax modem option." When I check the device driver it says that the modem is working properly and I query the modem and it checks out. No device conflicts either.
    Any suggestions? Help!!
      My Computer


  4. Posts : 4,364
    Windows 11 21H2 Current build
       #4

    Hi, MrUbiquitous, and welcome to the forums.

    In the Windows Fax and Scan, have you associated your device with F&S? Go to Tools --> Fax Settings --> Select fax device button. From there you'll need to select the modem to be able to use it....

    I cannot walk through it much further as I do not have a modem installed in this rig....but I *hope* that gets you to the right place....
      My Computer


  5. Posts : 6
    Windows 7
       #5

    <In the Windows Fax and Scan, have you associated your device with F&S? Go to Tools --> Fax Settings --> Select fax device button. From there you'll need to select the modem to be able to use it....>

    John, thank you for your prompt reply. I did what you asked Tools>..etc. but when I press on fax settings it just sits there like it was a dead button. So I assume for some reason it is not registering the device or it is not discoverable from windows fax and scan. I went as far as to create an exception in windows firewall for wfs.exe, since I am a newbie to all this I admit I have incorrectly or incompletely done this. I saw on another post the individual made an exception and this is all it took. I will try to add an exception but if you have any other ideas I will definately try them out. Thanks a bunch for all you help!!
      My Computer


 

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