HP2510p laptop. I have no clue what the motherboard is.
Two exceptions in Device Manager -
PCI Serial Port
PCI Simple Communications Controller
From reading the other threads, this may be modem related?
I've tried to repair it, obviously with no positive results.
Any thoughts? Should I try to download HPs Vista drivers and see if they work?
Thanks!
Yup - get all the drivers for Vista from HP and see if there is a set of Chipset drivers and / or modem drivers (assuming you have an integrated modem).
Might also apply to BlueTooth and / or wireless drivers, too....
I have a agere modem and I am running Windows 7. When I try to send a fax, all I get is "There are currently no modems installed on this computer, do you want to install a modem?..." I press yes..it thinks for a bit and brings me back to the "Install a fax modem option." When I check the device driver it says that the modem is working properly and I query the modem and it checks out. No device conflicts either.
Any suggestions? Help!!
Hi, MrUbiquitous, and welcome to the forums.
In the Windows Fax and Scan, have you associated your device with F&S? Go to Tools --> Fax Settings --> Select fax device button. From there you'll need to select the modem to be able to use it....
I cannot walk through it much further as I do not have a modem installed in this rig....but I *hope* that gets you to the right place....
<In the Windows Fax and Scan, have you associated your device with F&S? Go to Tools --> Fax Settings --> Select fax device button. From there you'll need to select the modem to be able to use it....>
John, thank you for your prompt reply. I did what you asked Tools>..etc. but when I press on fax settings it just sits there like it was a dead button. So I assume for some reason it is not registering the device or it is not discoverable from windows fax and scan. I went as far as to create an exception in windows firewall for wfs.exe, since I am a newbie to all this I admit I have incorrectly or incompletely done this. I saw on another post the individual made an exception and this is all it took. I will try to add an exception but if you have any other ideas I will definately try them out. Thanks a bunch for all you help!!
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