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Windows 7: Microsoft ACPI Compliant Control Method Battery is gone!

27 May 2011   #11
ikim12

Windows 7 Home Premium x64
 
 
I do have a Windows CD.. but

Quote   Quote: Originally Posted by pooch View Post
Hello ikim12

If you have a Windows DVD I would recommend doing a Repair Install

I hope this helps
I do have a Windows CD.. but its an alienware windows disk, so it does not work as the instructions does......


My System SpecsSystem Spec
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28 May 2011   #12
pooch

Windows 7 Ultimate x64
 
 

Have you recently upgraded your chipset drivers? you could try rolling back to the old ones. If not you could try updating the drivers
My System SpecsSystem Spec
28 May 2011   #13
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Does the installation have a system Recovery option? Many OEM installs have this option at reboot or in the Start menu somewhere.
Contact Alienware too, maybe they have some help for you even if your are out of warranty.
Look in Device Manager for the ACPI Compliant device under Batteries. If it is there it most likely will have a yellow icon beside it. Whether or not it has the icon, click its properties and uninstall it, deleting the driver (probably won't have one).
Restart and see if Windows will install it automatically.
My System SpecsSystem Spec
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30 May 2011   #14
ikim12

Windows 7 Home Premium x64
 
 

No.. ACPI battery control is totally gone out of the device manager, and system recovery did not help with anything neither........... IDK what is going on I saw that there was another post like this about 2 years ago, and noticed that someone helped him out, using AIDA 64 or something....
My System SpecsSystem Spec
30 May 2011   #15
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Please post a screenshot of your Device manager open.
Also download Malware Bytes Free, update it and run a full system scan, shutdown remove power and restart, see if that helps.
My System SpecsSystem Spec
30 May 2011   #16
ikim12

Windows 7 Home Premium x64
 
 

I attached the capture of the device manager, and tried the malware thing, did not find anything, even tried the restart w/o the power, but did not do anything... do you think this is a Hardware issue?


Attached Thumbnails
Microsoft ACPI Compliant Control Method Battery is gone!-device-manager.png  
My System SpecsSystem Spec
31 May 2011   #17
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

I see "Uknown Device" which may be the culprit. Double click it and on the Details Tab, click Hardware ID then post a snip of that. We may be able to see if, in fact, that is the ACPI Battery.

Also you can try uninstalling it and then update drivers to see if Windows can fix it.
My System SpecsSystem Spec
31 May 2011   #18
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by pooch View Post
Have you recently upgraded your chipset drivers? you could try rolling back to the old ones. If not you could try updating the drivers
Have you attempted this suggestion as well?
My System SpecsSystem Spec
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 Microsoft ACPI Compliant Control Method Battery is gone!




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