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Windows 7: some devices are not installed....should they?

15 May 2011   #11
pooch

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by angiesluck View Post
I tried to manually update each one and it just says that correct device is installed already or it is the correct one for the computer!!
The best driver is already installed lol Could you post a picture of the device manager opened up to show these devices using the snipping tool?
Could you also try right clicking on these devices selecting properties and tell me what is written as the device status?


My System SpecsSystem Spec
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15 May 2011   #12
angiesluck

windows 7 home premium 32bit
 
 

some devices are not installed....should they?-capture.png

And they all say the same thing.........No drivers are installed for this device


My System SpecsSystem Spec
16 May 2011   #13
pooch

Windows 7 Ultimate x64
 
 

Ok we have been talking past each other lol. The devices in Device manager are OK
I will now concentrate on the first bit of your problem and see if I can work out what is going on
My System SpecsSystem Spec
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16 May 2011   #14
pooch

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by angiesluck View Post
I went into Performance Information and Tools clicked on Advanced and under Resource and Performance Monitor it allows you to generate a health report and this is what it came up with.

Device is not present, not working properly or does not have all of its drivers installed:

MpKsla2002fe2 is reporting "tv_ConfigMgrErr 24". This device is not available until the issue is resolved. The plug and play ID for this device is ROOT\LEGACY_MPKSLA2002FE2\0000

Now I have 7 of these kind of messages each one different numbers.....what shall I do or not as the case maybe!!
Can you run this again and paste the results?
My System SpecsSystem Spec
16 May 2011   #15
angiesluck

windows 7 home premium 32bit
 
 

[ATTACH][ATTACH]some devices are not installed....should they?-performace-check-3.png[/ATTACH][/ATTACH]


Attached Thumbnails
some devices are not installed....should they?-performance-check.png   some devices are not installed....should they?-performance-check-2.png  
My System SpecsSystem Spec
17 May 2011   #16
pooch

Windows 7 Ultimate x64
 
 

Sorry for the delay I have had a busy day this looks like you have maybe deleted a program and it has not uninstalled correctly could you open up one line, further by clicking on "Device is not present, not working properly, or does not have all of its drivers installed"
My System SpecsSystem Spec
17 May 2011   #17
angiesluck

windows 7 home premium 32bit
 
 

Done the copy of the opened program as requested had to do several as it was very long..

[ATTACH][ATTACH][ATTACH]some devices are not installed....should they?-device-copy-4.png[/ATTACH][/ATTACH][/ATTACH]


Attached Thumbnails
some devices are not installed....should they?-device-copy.png   some devices are not installed....should they?-device-copy-2.png   some devices are not installed....should they?-device-copy-3.png  
My System SpecsSystem Spec
18 May 2011   #18
pooch

Windows 7 Ultimate x64
 
 

Okay the only bit that is interesting is this (see pic) all the rest is just data not a problem
I still need more info. Where it is highlighted is a red flag can you mouse over it and write down what it says then post that here


Attached Thumbnails
some devices are not installed....should they?-capture.png  
My System SpecsSystem Spec
18 May 2011   #19
angiesluck

windows 7 home premium 32bit
 
 

I getting quite good at this snipping tool lol...anyways here is what it says

some devices are not installed....should they?-red-flag-meaning.png


My System SpecsSystem Spec
19 May 2011   #20
pooch

Windows 7 Ultimate x64
 
 

Ok I think we are getting somewhere, Do you or did you have Microsoft Security Essentials installed?
If it is installed uninstall it, go to device manager and uninstall all devices that start with MpKsl (this also applies if it is already uninstalled) and then try your scan again
My System SpecsSystem Spec
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 some devices are not installed....should they?




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