some devices are not installed....should they?

angiesluck · 15 May 2011

Ok, well at present I am having problems with internet explorer (see my other thread) so I have been checking any problems that may be causing this apart from ones I have tried.

I went into Performance Information and Tools clicked on Advanced and under Resource and Performance Monitor it allows you to generate a health report and this is what it came up with.

Device is not present, not working properly or does not have all of its drivers installed:

MpKsla2002fe2 is reporting "tv_ConfigMgrErr 24". This device is not available until the issue is resolved. The plug and play ID for this device is ROOT\LEGACY_MPKSLA2002FE2\0000

Now I have 7 of these kind of messages each one different numbers.....what shall I do or not as the case maybe!!

I also went into device manager to see if any problem sign alerts but could not see any so I clicked on everyone to see if all was working fine and I did come across 5 that did not have devices installed and was wondering if they should be installed...these are as follows:

Intel (r) 82802 Firmware Hub Device
Intel (r) ICH9 Family SMBus Controller - 2930
Numeric data processor
Programmable Interrupt Controller
System Timer

Appreciate the experts help here guys....thanks

pooch · 15 May 2011

Hello Angiesluck

It w2ould be helpfull if you were to fill out your system specs including a complete model number. (I believe it is prefixed with NP perhaps?)

You could go to here; Samsung and try downloading and installing the Chipset drivers for your Laptop PC.

I hope this helps

Edit It would also be a good idea to do this as well; SFC /SCANNOW Command - System File Checker Option 2 No.2

pebbly · 15 May 2011

Hi angiesluck , To add to poochs' post Samsung this is the download page for your model you may have to install the drivers in compatibility mode Compatibility Mode :)

angiesluck · 15 May 2011

NP-R519 oops sorry forgot to add this :)

angiesluck · 15 May 2011

Hi, I have downloaded the chipset but nothing seems to have changed as regards the items listed above in my previous writeup....So do I need them items I have listed for using my laptop or are they supposed to be not installed?

pooch · 15 May 2011

angiesluck said:

Hi, I have downloaded the chipset but nothing seems to have changed as regards the items listed above in my previous writeup....So do I need them items I have listed for using my laptop or are they supposed to be not installed?

If they are showing up they need to be installed, you could also try working your way through the entire list of drivers to see if that makes any difference

pooch · 15 May 2011

Could you also post a link to your other thread? copy and paste the web address
and did you try the SFC /SCANNOW Command - System File Checker
Just so we are clear you are looking for changes only in Device Manager when installing these drivers

angiesluck · 15 May 2011

ye i did try the sfc but it came back as ok.....

Internet Explorer has stopped working message

So if you say.. if they are showing up on my system devices they should be installed.. should I click on each one and see if I can upload the driver?.....it will not affect my system doing it will it? with them not being already installed for what ever reason why :)

pooch · 15 May 2011

angiesluck said:

ye i did try the sfc but it came back as ok.....

Internet Explorer has stopped working message

So if you say.. if they are showing up on my system devices they should be installed.. should I click on each one and see if I can upload the driver?.....it will not affect my system doing it will it? with them not being already installed for what ever reason why :)

Thank you for the link and yes you can also try selecting update the driver but this may not work so well.
I am also toying with the idea of deleting these devices and restarting the PC. Theoretically windows should find them again on restarting and may install drivers this way.
No it should not affect your system :)

angiesluck · 15 May 2011

I tried to manually update each one and it just says that correct device is installed already or it is the correct one for the computer!!