How to know the location of firmware driver installed(dvd drive)? I am using windows 7 x64.
I have to update it to latest version...so I need to choose the firmware file.
But I don't know the location...
Hi rahulrajcse and welcome to W7 Forums
You should be able to get any firmware updates (if there are any) from the hardware manufacturer. What is the make and model number of your DVD drive? You can get this information from within the BIOS setup. Be aware that firmware flashing is a risky business, and could potentially turn your hardware into a brick. What is the specific reason for updating it?
CD/DVD drive is not responding, I mean it is not reading from CD/DVD.
Also when I tried to burn files to CD, it showed some errors "Error in writing file, either firmware for cd/dvd burning is outdated "
Welcome to WSF.
If you choose to register your hardware after installation, the manufacturer will notify you of any firmware updates.
here is the scan result:
But how to know it's exact installation location? or can anyone say what would be the possible problems for "not detecting or burning cd/dvd"?
That screenshot is just confirming the firmware version. There's no location as such. If a firmware update is needed, you need to get it from the optical drive manufacturer, and then install it.
So dell support center is the only option?
Here you go. TSSTcorp is a subsidary of Samsung.
These are the latest firmware versions from Samsung. Read the provided instructions carefully.
Firmware SC00
SAMSUNG ODD SERVICE
Firmware SC01
SAMSUNG ODD SERVICE
ok, I did as u said. but when I run the driver setup, it shows:
also the firmware check result is given below:
Quote
