Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: No Sound Coming out from Bluetooth Headset

21 Jun 2011   #1

Windows 7 Pro 32bit
No Sound Coming out from Bluetooth Headset


I purchased a china-made Bluetooth headset that works perfectly on my phone, on my netbook (Dell Inspiron Mini - Windows 7 Starter) and my office laptop (HP Compaq running on Win XP). The problem is that it is not working on my other HP laptop (HP Compaq 6730B), wherein I really intended to use the Bluetooth headset as this is my personal laptop.

It looks like there is nothing wrong with the headset itself as it works with other computers.

The device pairing works well, the drivers were automatically installed and Windows said it is ready to use. I can see the headset in the audio devices. I can also see it from the mixer window. When I test it, I can see green bar coming up but no sound coming out from the headset. I also tried to do the following:

1. Make the headset as the default audio device
2. Download and installed WIDCOMM BT drivers
3. Tried to upgrade the drivers from the driver details
4. Remove and paired several times

I am running out of ideas of things to do.
I hope someone could help me with this problem. Thanks in advance.

My System SpecsSystem Spec
21 Jun 2011   #2

Windows 7 Home Premium 32bit


this might be a compatible issue, you have to make sure if your laptop is compatible with the bluetooth and vice versa. below, you will find the supported bluetooth for your HP laptop, it is the hardware id of the bluetooth:

USB\VID_03F0&PID_171D&REV_0100 made by Broadcom Corporation / USI.

hope it helps
My System SpecsSystem Spec
24 Jun 2011   #3

Windows 7 Pro 32bit

Thanks for your reply. I've managed to fix it. Looks like driver issue. I just updated my driver (to the compatible BT driver), restart my laptop and is now working. Previous BT drivers I have installed may not be compatible that's why it was not working before.
My System SpecsSystem Spec


 No Sound Coming out from Bluetooth Headset

Thread Tools

Similar help and support threads
Thread Forum
My bluetooth adapter won't connect to my bluetooth headset
Hi !! I am having a bluetooth adapter installed on my PC. Now I wanted to connect my Samsung HM1100 headset with it. It paired and everything but during installation of driver it says "NO DRIVER FOUND". I have tried too many times and I have also installed a bluetooth driver "SILICON WAVE...
Bluetooth headset + bluetooth Dongle help
I recently purchased these 2 items. Hoping for a headset for my phone and my pc. - Kinivo BTH220 Black Bluetooth Stereo Headphone – Supports Wireless Music Streaming and Hands-Free Ca - Mini Bluetooth USB 2.0 Micro Adapter Dongle It worked perfect with my Andriod, but...
Hardware & Devices
Add bluetooth headset
Hello, I have a bluetooth dongle creative CB2436 and it's version 1.2 so I wanted to add My nokia BH-503 bluetooth headset While adding this problem occured this message "Adding the device failed resulting in an unkonwn error. The reported error is: 0x80004005. by the way I have...
No sound from bluetooth headset
Win7 sees my bluetooth device. It shows the services as available and (via checkmarks in the boxes) selected for use. But my headset never shows up in the Playback devices and no sound comes through the headset. Any ideas?
Sound & Audio
Mic sounds coming through headset speakers
I just got a new headset, the logitech G330, since the side jacks on my tower don't seem to work, im using the USB adapter it came with. It works great, just one tiny issue.. The sounds that the mic picks up are routed through the headset speakers, so I hear my breathing, my voice, how do I...
Sound & Audio

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:13.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App