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Windows 7: ATI Radeon Driver uninstall ... not in add/remove programs

03 Aug 2011   #1
Randomizer

Windows 7
 
 
ATI Radeon Driver uninstall ... not in add/remove programs

Hi all. Just got a new ATI Radeon video card to replace a 4870. I thought I was using ATI Video drivers but I don't seem to have anything to uninstall (before the upgrade). Nothing ATI shows up in Revo, CCleaner or within add/remove programs. Would this mean I have been using Windows video drivers? How can I tell for sure?


My System SpecsSystem Spec
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03 Aug 2011   #2
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

This is what should be in Programs and Features if you have installed any of the ATI/AMD drivers since Windows 7 came out,

ATI Radeon Driver uninstall ... not in add/remove programs-cim.png

What does it show for your card in Device Manager? If it shows the card's name and followed by "Microsoft (WDDM)", then you have been using the default Windows driver.


My System SpecsSystem Spec
03 Aug 2011   #3
Randomizer

Windows 7
 
 

Not there. Nothing related either. I see only ATI Radeon HD 4800 Series as a display adapter within device manager. Does this mean I've been using the windows drivers? If so - should these be uninstalled to install a new 5xxx series card?
My System SpecsSystem Spec
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03 Aug 2011   #4
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

When you select Properties for the card in Device Manager and click on the driver tab, who does it show as the driver provider? maybe even a screen shot of what it shows, and then I can see which driver version if it is from ATI/AMD you have.
My System SpecsSystem Spec
03 Aug 2011   #5
Randomizer

Windows 7
 
 

ATI Technologies Inc.
My System SpecsSystem Spec
03 Aug 2011   #6
Randomizer

Windows 7
 
 

Driver Provider: ATI Technologies Inc
Driver Date: 4/19/2011
Driver Version: 8.850.0.0
Digital Signer: Microsoft Windows Hardware Compatibility Publisher
My System SpecsSystem Spec
03 Aug 2011   #7
Randomizer

Windows 7
 
 

screenshot


Attached Images
ATI Radeon Driver uninstall ... not in add/remove programs-video-driver-properties.png 
My System SpecsSystem Spec
03 Aug 2011   #8
Randomizer

Windows 7
 
 

and


Attached Images
ATI Radeon Driver uninstall ... not in add/remove programs-driver.png 
My System SpecsSystem Spec
03 Aug 2011   #9
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Catalyst 11.5,

Previous ATI Catalyst

Didn't happen to update it through Windows Update did you? If so and that is the only way that you have updated the drivers for it, that would be why you're not seeing any entries in Programs and Features to uninstall it.

With not having the Catalyst Install Manager (CIM) showing in Programs and Features and to uninstall the current driver (and get it back to the default Windows driver), you're going to have to uninstall through Device Manager and also select to uninstall the software with it, restarting after each time and letting Windows detect and install the last until it shows up as the driver being the default Windows driver; then uninstall one last time, power down and switch cards. Once detected by Windows then install the latest from the link I posted previously.
My System SpecsSystem Spec
03 Aug 2011   #10
Randomizer

Windows 7
 
 

I may have inadvertently allowed WU to get to this driver. I'll work through your suggestion. Thank you.
One addition question though - what am I uninstalling one last time once I am seeing the default Windows driver?
My System SpecsSystem Spec
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 ATI Radeon Driver uninstall ... not in add/remove programs




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