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Windows 7: Toshiba Tecra M5 PTM51A-0RW50P unknown driver issue win7

07 Aug 2011   #1

Windows 7 Professional 32bit, Windows XP Professional 32bit
Toshiba Tecra M5 PTM51A-0RW50P unknown driver issue win7

i have a Toshiba Tecra M5 PTM51A-0RW50P
with windows 7 professional x86 installed

i was recently having an audio issue with win7
so i put xp back on it, got the audio working again
then reinstalled windows 7, & managed to get audio
working in windows 7

now i'm having trouble with an unknown device
that i never had trouble with originally,
when i first installed windows7 & installed all the drivers
i had the right driver for this unknown device..

but now i cant remember nor figure out what it is, i think it may be
the power management utility driver.. not sure..
i had fixed it the first time i had it, but i lost the original
set of drivers i had for this laptop, & the only drivers i found for it
did not include one that would rememdy this problem,,

hardware id is as follows,

Microsoft ACPI-Compliant System


any ideas? any help would be greatly appreciated..


My System SpecsSystem Spec
08 Aug 2011   #2

Win7 H.Prem. 32bit+SP1

Hi shadow187

This will help Attachment 169210
My System SpecsSystem Spec
08 Aug 2011   #3

Microsoft Community Contributor Award Recipient


Try updating your Bluetooth drivers from here:
Toshiba Support - Homepage
My System SpecsSystem Spec

08 Aug 2011   #4

Windows 7 Professional 32bit, Windows XP Professional 32bit

@roderunner.. no luck using your method, but thanks for offering your assistance

thanks theog. problem solved.
weird thing is everywhere i found the device id for this device said it was
the Toshiba HDD Shock Protection device.. o well.. all is well now..

thanks again, much appreciated
My System SpecsSystem Spec
09 Aug 2011   #5

Microsoft Community Contributor Award Recipient


Well done.
My System SpecsSystem Spec

 Toshiba Tecra M5 PTM51A-0RW50P unknown driver issue win7

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