BSOD Diver Error  

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  1. Posts : 176
    Windows 7 Ultimate 64x and 32x
       #1

    BSOD Diver Error


    Hello All,
    This evening I got an BSOD error.
    I need help in figuring what the error is. the code
    This is the report I have:
    ==================================================
    Dump File : 082211-25506-01.dmp
    Crash Time : 8/22/2011 6:21:18 PM
    Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x000000d1
    Parameter 1 : fffffa80`08e24000
    Parameter 2 : 00000000`00000002
    Parameter 3 : 00000000`00000000
    Parameter 4 : fffff880`0a531af4
    Caused By Driver : pssdklbf.sys
    Caused By Address : pssdklbf.sys+caf4
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+7cc40
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\082211-25506-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 278,176
    ==================================================
    Any help will be appriciated.

    RalphG.:)
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    RalphG said:
    Hello All,
    This evening I got an BSOD error.
    I need help in figuring what the error is. the code
    This is the report I have:
    ==================================================
    Dump File : 082211-25506-01.dmp
    Crash Time : 8/22/2011 6:21:18 PM
    Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x000000d1
    Parameter 1 : fffffa80`08e24000
    Parameter 2 : 00000000`00000002
    Parameter 3 : 00000000`00000000
    Parameter 4 : fffff880`0a531af4
    Caused By Driver : pssdklbf.sys
    Caused By Address : pssdklbf.sys+caf4
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+7cc40
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\082211-25506-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 278,176
    ==================================================
    Any help will be appriciated.

    RalphG.:)
    Ralph hi and welcome

    This was probably Related to pssdklbf.sys PSSDK Driver LoopBack v4.0 32bit from microOLAP Technologies LTD. I cant be sure till you upload the DMO file as indicated below

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


    To ensure minidumps are enabled:

    Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    Under the Advanced tab, click on the Startup and Recovery Settings... button.
    Ensure that Automatically restart is unchecked.
    Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    OK your way out.
    Reboot if changes have been made.
      My Computer


  3. Posts : 176
    Windows 7 Ultimate 64x and 32x
    Thread Starter
       #3

    Hello,
    I went to the minidump, but there were no files there.
    I might have deleted them. I did enable the minidump
    as you instructed.
    Any other ideas ?

    Thanks
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    RalphG said:
    Hello,
    I went to the minidump, but there were no files there.
    I might have deleted them. I did enable the minidump
    as you instructed.
    Any other ideas ?

    Thanks
    DO you have a pagefile and is it located on the OS partition?
      My Computer


  5. Posts : 176
    Windows 7 Ultimate 64x and 32x
    Thread Starter
       #5

    I don't know.
    Where do I find it ?:)
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    RalphG said:
    I don't know.
    Where do I find it ?:)
    Usually located on your C:\ drive, and has a name pagefile.sys. DO you know how to look for it?
      My Computer


  7. Posts : 176
    Windows 7 Ultimate 64x and 32x
    Thread Starter
       #7

    I looked for it but could not find it.
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    RalphG said:
    I looked for it but could not find it.
    You may not have one. Have you looked in your system control panel?


    system control panel>advanced system settings> advanced> performance> advanced>virtual memory>change

    Dont change it. What is listed there? a screenshot would be helpful
      My Computer


  9. Posts : 176
    Windows 7 Ultimate 64x and 32x
    Thread Starter
       #9

    I couldnt get a screen but what is on the
    advanced tab is= "Adjust for best performance of:"
    the programs is ticked. And the "Background services
    is not ticked.
    And at the virtual memory the toal paging file size
    for all drives: 4061MB.

    Hope this information helps.
      My Computer


  10. Posts : 28,845
    Win 8 Release candidate 8400
       #10

    RalphG said:
    I couldnt get a screen but what is on the
    advanced tab is= "Adjust for best performance of:"
    the programs is ticked. And the "Background services
    is not ticked.
    And at the virtual memory the toal paging file size
    for all drives: 4061MB.

    Hope this information helps.
    click the change button and note where the file is located, and if it is set to "let system manage...." See snip
    Last edited by zigzag3143; 29 Feb 2012 at 00:40.
      My Computer


 
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