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How do I find and download a driver?
This is my first post on this forum. I am a "silver surfer" with basic PC knowledge, so please "be gentle with me".
I have recently changed PCs and took the opportunity to upgrade to Windows 7 Home Edition 32 bit. All has gone well, except:-
I have a small (80Gb) external drive, on to which I copied all my pictures and some other "My Documents" data from my old PC under Windows XP. When I plug this in to any USB port on the new machine, the power light comes on, but nothing else happens. If I click on COMPUTER, the drive does not show. However, another smaller drive (as well as my Kindle) are both recognised, whichever USB port I use.
If I go to Devices and Printers, the drive is listed as "Unspecified" and as "USB to ATA/ATAPI Bridge". Windows Troubleshooter reports "Couldn't identify the problem" but also saying "This device is working properly".
So I then tried, via Control Panel>System>Admin>Create and Format>Disc Drive to have Windows find a driver, but it replies "Couldn't find driver". Since I do not know the manufacturer of the disc drive (2.5" SATA), how can I find and download the driver - if, indeed, that is the problem?
I have purchased a program called Driver Detective, but that came up with nothing.
Any help, preferably in non technical language, would be gratefully appreciated.