Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Unable todownload Bluetooth drivers...

19 Oct 2011   #1

Windows 7 Professional 64 bit
Unable todownload Bluetooth drivers...


I'm using Windows 7 Professional 64 bit. My computer is a Sony Vaio S series laptop.

After I used the registry cleaner on Glary Utilities (obviously in hindsight after doing some quick research I wish I hadn't!) I started getting a 'BTTray error'.

The advice I found to deal with this was to uninstall, then reinstall, the Bluetooth drivers.

Unfortunately when I tried to install them the process is halted with the message 'Please plug in or turn on your Bluetooth device.'

(just to add Bluetooth is turned on on the laptop)

Any advice on how to successfully download the drivers would be much appreciated. Thanks in advance for any thoughts / help...

My System SpecsSystem Spec
19 Oct 2011   #2

Windows 7 64bit

If it lets you just tell it to finish the installation and then restart your computer. I was able to do that on my old laptop (a Toshiba) and the bluetooth worked fine after.
My System SpecsSystem Spec
19 Oct 2011   #3

Windows 7 Professional 64 bit

Thanks for the response, alas it stops / pauses after a second with the message - 'Please plug in or turn on your Bluetooth device' - with the only option after that being to cancel.
My System SpecsSystem Spec


 Unable todownload Bluetooth drivers...

Thread Tools

Similar help and support threads
Thread Forum
Unable to find my bluetooth device
Hi guys, Recently i wanted to use my bluetooth keyboard on my laptop, and i cannot find my bluetooth keyboard under "add a device" went online and tried this (Bluetooth doesn't find devices Solved - Page 2 - Windows 7 Help Forums) It still wont work, please advise -problematic
Hardware & Devices
Bluetooth drivers?
So, I recently had Windows 10 installed on my laptop but as It started acting funny and laggy I decided to format my entire hard drive and install Windows 7 on it. Problem is that Acer doesn't have Windows 7 drivers for my laptop on their website. (Aspire E1-510) Although I managed to find some...
Base System Device drivers error - unable to find drivers
Hi there, I have an HP Pavilion DV7 2185dx laptop running a freshly installed windows 7 upgrade from windows Vista. Ever since the upgrade my CPU is constantly running at 98-100% all the time meaning I cannot do anything on my PC. After researching a bit online it could possibly be the driver...
Unable to connect to bluetooth devices
Tried to connect my sister's computer and then my phone. They both paired "successfully" but with the computer it said that I was unable to install drivers and on my phone it said "paired but not connected". Another odd thing is it's showing the computer as a desktop, but it's a laptop the same...
Network & Sharing
unable to use Bluetooth/USB with HTC Magic (Android)
greetings, just bought myself a new HTC Magic today, its a brilliant phone, but i'm kinda having problems getting it connected to my laptop running Windows 7 RC. with Bluetooth, it can detect my laptop, it can pair itself up initially. but after that, it just says 'paired but not connected'...
Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:46.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App