Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Uninstalled ATI drivers + Used Driver Sweeper = no USB on Restart

19 Oct 2011   #1

Windows 7 64bit
Uninstalled ATI drivers + Used Driver Sweeper = no USB on Restart

So I've been messing around with varrious driversdrivers to try and get the game "RAGE" working. Which is an exercise in futility but to make this tumultuous process more agravating I've somehow inadvertently uninstalled my USB drivers drivers as well.

This wouldn't be an issue, except that my computer has no PS2 ports.

long version:

I used "GPU caps viewer" to check my driver driver version on my graphics card (ATI Radeon XFX 6790) as I'd not noticed a change in my gaming performance and I was unsure if the "11.10 preview 2" drivers drivers had been installed properly. "GPU caps viewer" said I was still running 11.8 which is what I had before I tried changing drivers last time. So I guessed that my drivers had not changed dispite the fact I uninstalled/reinstalled using the guide on the AMD /ATI site.

So on a bunch of sites I saw people were using "DriverDriver Sweeper" to get rid of the registry files and hidden bits of the ATI/AMD drivers and softwaredrivers. I used this application, it found the drivers left overs and removed it and then asked if i wanted to reboot.

At this point the drivers are "uninstalled" and the generic windows driver is working because my resolution/aspect ratio is stuck at 4:3 and wont go 16:10/16:9. AND more importantly my USB devices were all still working.

I restart the computer and It loads windows and I try to type my password and nothing happens, The mouse cursor is in the middle of the screen and I can not move it, and there are no lights on my keyboard. The optical sensor in the bottom of my mouse also does not light up.

I restart again, and check the BIOS, all USB ports are enabled, so I try booting in to safe mode. I can use my keyboard to work in the BIOS, and to select "Safe mode with networking" (vs safe mode with out).

When safe mode loads, same issue. No power to USB devices.

I tested a bunch of devices; xbox controler; USB memory stick, external HDD etc. and none work.

I don't know what to do; the mouse and keyboard work in the recovery partition installed on my HDD, but I really don't want to lose all that data. Ill probably end up using a live CD of linux to get my files and then format the PC if I can't figure out how to fix this.

Any suggestions?

Thank you

Additional info:

Windows 7 Professional 64bit
HP branded computer
ATI Radeon XFX 6790
AMD 1065T x6 CSU
600watt PSU

My System SpecsSystem Spec
19 Oct 2011   #2

Windows 7 Home Premium 64 bit

It worked for me before.......boot into the safe mode two or three times.
You may get your USB connectivity back.
My System SpecsSystem Spec
19 Oct 2011   #3

Windows 7 64bit

So I've figured out that it is the drivers them selves that are the issue with my hardware. I reformatted my computer in order to fix the issue (I had recovery points disabled) and this time round I downloaded the drivers from another source; made a recovery point and installed/uninstalled/restarted and I had the exact same loss of USB power. So I'm stuck using the older drivers (instead of the Beta drivers for RAGE) for now.
My System SpecsSystem Spec


 Uninstalled ATI drivers + Used Driver Sweeper = no USB on Restart

Thread Tools

Similar help and support threads
Thread Forum
Driver Fusion uninstalled iexplore.exe when removing AMD drivers
I reinstalled CCC 13.4 after using Driver Fusion premium in safe mode and when I logged in, a cmd window came up and error message saying "windows cannot find iexplore.exe". I don't have a screenshot of the cmd window but it said something like "start iexplore.exe """. I assume it...
Where is Driver Sweeper
Cant download Driver Sweeper from Guru3D - Driver Sweeper (Setup) download from And the website have this message: Attention - Guru3D Driver Sweeper has been discontinued as such you will not find any download links here any longer.
A little help with video drivers/Driver Sweeper please.
Hey :) So I need a little help installing new video drivers. I have a new version of DriverSweeper installed. And I think I understand that you have to uninstall (clean) the older drivers with Driver Sweeper, restart the computer in safe mode, clean again, restart the computer properly then...
Graphic Cards
Driver Sweeper
I dl'd Driver Sweeper 2.8.5 and it contained some adware called "opencandy" Not much of a threat unless your a neatnik like me. I think I dl'd from phyxion. Just a heads up. OK I got it via majorgeeks.
System Security
Anyone use driver sweeper?
Does anyone thoroughly use driver sweeper before installing new drivers, or do you just install new drivers over the old? The app can remove a number of key drivers, namely ATI, Nvidia, and Realtek among others. You can download here: Basically,...

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:47.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App