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Windows 7: Drivers for HP photosmart C3180

12 Sep 2009   #21
flaubert

windows 7
 
 

I have tried everything. But my printer still does not work: is not recognized by my Acer Aspire M1641 with hard disk SATA and windows 7 ultimate. I have formatted and loaded Windows Vista Ultimate x86 and also with the view that same problem with Windows 7.




Attached Thumbnails
Drivers for HP photosmart C3180-immagine.png   Drivers for HP photosmart C3180-immagine1.png  
My System SpecsSystem Spec
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13 Sep 2009   #22
Flavius

Windows 7 Professional x64 PL
 
 

If still none of previous suggestions help try this:
I unpacked clear drivers from installator for your printer and host it here:RapidShare: 1-CLICK Web hosting - Easy Filehosting

1.Uninstall drivers for printer and adressed software if you have installed
2.Download my drivers and unpack anywhere
3.Connect printer to USB port
4.Open device manager,right click on unknow device which will appear ,right click on it>>Properties>>tab:Driver>>choose:Update Driver>>choose:"Browse my computer for driver software",select my unpacked folder with drivers ,check "Include subfolders" and apply
My System SpecsSystem Spec
13 Sep 2009   #23
flaubert

windows 7
 
 

Thank you! I try your tutorial and tonight you know I do so. Again, thank you!
My System SpecsSystem Spec
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13 Sep 2009   #24
flaubert

windows 7
 
 

Ok Flavius,i have tryed.

Abstract:


they from Italian to English the results provided by my Windows 7 64-bit and you I enclose the related screen.

First screen:

If you select the "General" in the window "property" of unknow device (after I connected the printer to the PC), this is what it says: "The device has been a problem and has been interrupted (Code 43)"


second screen:

Always the voice "property" of "unknov device" and if you select the heading "Driver details" Here is what it tells me Windows 7:

-"no driver file is requested or is loaded for the device".


third screen:

Finally, this is what it tells me Windows 7 when I act your procedure and select your folder of drivers:

"The driver of the device is already installed"

and under:

"The driver of the device is updated"


All this is astonishing. There is a logical!!!


Attached Thumbnails
Drivers for HP photosmart C3180-immagine1.png   Drivers for HP photosmart C3180-immagine11.png   Drivers for HP photosmart C3180-immagine111.png  
My System SpecsSystem Spec
14 Sep 2009   #25
Flavius

Windows 7 Professional x64 PL
 
 

In this way it won't work because you try update driver for USB Controllers not for printer.When you plug printer really don't have you another "unknow device"? -it should directly in root-this means by you "Enrico-PC" ->research exactly whole device manager when you'll plug printer.When you'll corectly install drivers for printer the unknow device in USB controllers should also disappeared.

See how it looks with correct installed driver for printer:

translation:

drukarka zgodna z IEEE : printer compatible with IEEE

As you can see there are couple drivers for printer (it depends for printer you may have 1,2,3... in USB controller) but the main driver is outside USB controler in Printer section.When you plug printer in device manager should appear also unknow device directly in device manger root-find it.


Attached Thumbnails
Drivers for HP photosmart C3180-printerd.jpg  
My System SpecsSystem Spec
14 Sep 2009   #26
flaubert

windows 7
 
 

Thanks Flavius, very kind.

I have tried in "Enrico-PC" the voice that I indicating but there is: here is, see you screen that follows:


Attached Thumbnails
Drivers for HP photosmart C3180-immagine.png   Drivers for HP photosmart C3180-immagine1.png  
My System SpecsSystem Spec
14 Sep 2009   #27
Flavius

Windows 7 Professional x64 PL
 
 

Unfortunately I don't see also another "unknow his device".Probably your printer isn't Plug & Play device thus it doesn't recognize by device manager even as "unknow device" .

Try through hdwwiz.exe

Start>>Search>>hdwwiz.exe

When you run it,choose "install hardware manually",next choose Printers

when you see below windows,choose "Have to disk" and select folder with drivers
(image)


Attached Thumbnails
Drivers for HP photosmart C3180-printer2.png  
My System SpecsSystem Spec
14 Sep 2009   #28
flaubert

windows 7
 
 

Tryed.
Nothing to do: always "unknow device". I am surrender: For we have tried all I believe. Thanks a thousand Flavius for your willingness and competence.

**** HP!!!
My System SpecsSystem Spec
18 Sep 2009   #29
MikeL

Windows 7 RC
 
 

Kari, Your suggestion did work for me. Here's what I did: 1) Go to devices and printer and remove any C3180 printers 2) Add a C3300 printer using the MS driver 3) Add a C3180 printer and select use existing driver 4) Remove the C3300 printer.

The only problem now is that the automatic C3180 driver install when I reboot or power the printer on still fails but doesn't impact my ability to print.

Now, can you or anyone else who knows how Windows uses drivers can explain how/why this works?
My System SpecsSystem Spec
18 Sep 2009   #30
Adrian

 

Quote   Quote: Originally Posted by flaubert View Post
Windows 7 64-bit does not recognize never printer HP Photosmart c3180. You know if you are the drivers?
Faubert, unsuccesful installation is due to the following issues:
  • Failure to disconnect printer at the beginning of installation.
  • Lack of drivers/incompatable drivers
  • HP software in your system.
Resolution:
  1. Disconnect the printer from your system
  2. Use Windows "UNINSTALL CLEAN UP PROGRAM" to remove all HP software, use device manager to remove any remnant HP drivers.
  3. Reboot the system.
  4. Download the following: ftp.hp.com/pub/softlib/software10/COL18375/mp-47462-2/AIO_CDA_Full_Non-Network_enu_NB.exe
  5. Again, DO NOT HAVE THE PRINTER CONNECTED TO YOUR PC
  6. Find the downloaded program you just received from HP
  7. Put your mouse on it and right click and go to the drop down menu and view compatability.
  8. Right click it and use VISTA 64 Bit compatability.
  9. Staying in the same drop down menu go up to "RUN AS ADMINISTRATOR". left click on that command.
  10. Execute the file, at the end of the installation you will be prompted to connect your printer, do so and report back the results.
Regards,
Adrian
My System SpecsSystem Spec
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 Drivers for HP photosmart C3180




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