New
#1
Display Adapter Driver error with Windows 7.
Hello guys!
Listen, I am totally out of ideas to try and fix my problem, so you guys are pretty much my last hope I'll try my best to explain the issue and what I've done thus far.
System Specifications:
Acer Aspire 5551
OS - Windows 7 Home Premium 64-bit
CPU - 2.1GHz Triple-core AMD Phenom II N830
Graphics - 256MB ATI Mobility Radeon HD4250
RAM - 4 GB DDR 3
Two days ago, my brother complained to me about his laptop, Windows seemed to have just froze, with screen tearing and weird lines all over the screen. I told him to restart his laptop. Upon restarting, the entire was black, with the windows logo stretched across the screen, all torn. But I could still hear the Windows noises it makes when it logs in, So this got me thinking, could it be an issue with his Display Driver?
I booted in Safe Mode to see if it would boot up, it works fine. No black screen, no tearing, nothing. Which makes me think that it must be a issue with his Driver. I asked him if he's made any changes recently to his drivers and he said no.
I next went into the Device Manager to find his Display Adapter, and I disabled it. I then restarted his laptop to see if it'll work, and it worked. No problem, no screen tearing, it logged him in fine. I next went about uninstalling and reinstalling his driver.
I rebooted it into Safe Mode and uninstalled his driver from the Device Manager. Then, I went about reinstalling it again, so I went to the ATI website, AMD or something I think it was called, and I had to download the AMD Vistion Engine Control Center. It found drivers for several things, including his Display Graphics. So I downloaded them, installed them. I restarted his laptop, but the same thing happened. Black Screen, screen tearing, Windows Logo stretched and torn.
I have no idea what to do guys, Could you help me out? Thanks
(Sorry if this post it very long, I wanted it to be very detailed :X )
P.S If you guys want pictures to see what is actually happening, I will be happy to take some and upload it.
Last edited by Hydrens; 31 Oct 2011 at 10:14. Reason: Bad Spelling is bad guys!