HP XP software for printer/scanner won't install on W7.  


  1. AU Seeker
    Posts : 2
    W7 64 bit Home premium
       New #1

    HP XP software for printer/scanner won't install on W7.


    I have a HP Laserjet 3050 PCL 5. The scanner software worked great with XP but won't install with W7. Has anyone found an alternate software? The printer is an all in one and it doesn't make sense to have to replace it because of the software. HP has been no help.
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  3. pebbly
    Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       New #2

    AU Seeker said:
    I have a HP Laserjet 3050 PCL 5. The scanner software worked great with XP but won't install with W7. Has anyone found an alternate software? The printer is an all in one and it doesn't make sense to have to replace it because of the software. HP has been no help.
    Hi AU Seeker , welcome to the forums ,have you tried here HP LaserJet 3050 All-in-One Printer - Download drivers and software - HP Business Support Center
    these are the Win 7 drivers you could also try the vista drivers in compatibility mode Compatibility Mode
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  4. alphanumeric
    Posts : 4,466
    Windows 10 Education 64 bit
       New #3

    For what its worth I've used Vista drivers for my old Brother laser printer on Windows 7 64 bit without having to use compatibility mode. YMMV
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  6. AU Seeker
    Posts : 2
    W7 64 bit Home premium
    Thread Starter
       New #4

    Thanks for your responses. Actually the printer prints OK, but the software for the fax and the scanner do not work. When I try to install the software it does not recognize me as an administrator. The OS is 64 bit and I assume that is the problem. It stops and shows teh OS is an error and will not go further. Is there a work around?
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  7. alphanumeric
    Posts : 4,466
    Windows 10 Education 64 bit
       New #5

    Did you try the latest drivers from HP, that Pebbly linked to?
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in Hardware & Devices

I am using a HP all in one printer which is working fine in XP. In windows 7 with too much difficulty I installed driver and the software coming with the pack and the windows 7 is identifying it , yet the scanning / printing software not working even after updates from HP.
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