Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Sony Vaio Windows 7 Alps Pointing Device Problem

01 Dec 2011   #1

Windows 7 Ultimate 64bit
Sony Vaio Windows 7 Alps Pointing Device Problem

Hello there, I am new to this forum. I use a Sony Vaio VGN-SZ491N laptop that I just recently installed Windows 7 Ultimate 64bit on. However, since updating, my touch pad no longer scrolls. I went to the Sony manufacture site to download the Alps Pointing Device Driver, but it is only for Vista and is not compatible when I try to install it. Has anyone else had this trouble or does anyone know a solution?


My System SpecsSystem Spec
01 Dec 2011   #2

Windows 7 Home Premium 64 Bit

My System SpecsSystem Spec
01 Dec 2011   #3

Windows 7 Home Premium 64 Bit

To users of the Alps Pointing-device driver (version 6 or earlier) for Windows® 2000/XP:

Precautions Regarding Upgrade from Windows® 2000/XP to Windows® 7

Please note that the Alps driver (version 6 or earlier) for Windows® 2000/XP does not compatible with Windows® 7.
(In certain situations where "Install Windows Vista" or "Windows 7 Upgrade Advisor" is being carried out, the Alps Touch Pad Utility may be displayed as a Windows® 2000/XP device driver which does not compatible with Windows® 7).
Accordingly, we would ask that you refer to the following Remedial Measures and hope that you will continue to use our pointing devices in the future.

- Relevant Drivers
Alps Pointing-device driver (version 6 or earlier) for Windows® 2000/XP
- Remedial Measures
Update to a driver version which supports Windows® 7 (i.e.: version 7 or later)
Before installing Windows® 7, please uninstall the Alps Pointing-device driver (version 6 or earlier) for Windows® 2000/XP. And then install Windows® 7 and then the Alps Pointing-device driver (version 7 or later). Note that Version 7 and later versions provide the same functions as Version 6 or earlier for Windows® 2000/XP. To obtain an appropriate driver, please either download a driver from the homepage of the manufacturer of your current notebook computer or contact the manufacturer directly for advice. If a driver cannot be obtained in either of these ways, please use the PS/2 mouse driver which is standard for your OS (See below).
*Please note that we supply device drivers only to original equipment manufacturers.

Replacement with the OS standard PS/2 mouse driver
The Alps Pointing-device will continue to operate normally even if the corresponding driver is replaced with the PS/2 mouse driver standard for your OS (specifically, the Alps Pointing-device will operate in the same manner as a two button mouse). To replace the pointing device driver in this way, simply carry out Windows® 7 Installation as normal: Replacement of the current driver with the OS standard mouse driver will be carried out automatically.

From ALPS ELECTRIC CO., LTD./Manufacturer of Electronic Components/Parts Catalog
My System SpecsSystem Spec

01 Dec 2011   #4

Windows 7 Home Premium 64 Bit

You can try but I do not know if it will be compatible with your computer. I would suggest making a system restore point first

Edit: Found a better/more recent driver
My System SpecsSystem Spec
01 Dec 2011   #5

Windows 7 Ultimate SP1 64-Bit

Please run the Windows Upgrade Advisor to see what compatibility issues are thrown up.

Sony eSupport - VGN-SZ491N/X

Quote: WARNING: If the Microsoft® Windows® 7 Upgrade Advisor states that your computer is NOT COMPATIBLE, it is strongly recommended that you DO NOT install the Windows® 7® operating system.

That said, have you tried installing the driver in compatibility mode for Windows Vista?
My System SpecsSystem Spec
01 Dec 2011   #6

Windows 7 Home Premium 64 Bit

Quote   Quote: Originally Posted by seavixen32 View Post
That said, have you tried installing the driver in compatibility mode for Windows Vista?
In my research into the problem, I read that that method did not work for that device. That is why I looked further and found the two pieces of information I posted above.

Compatibility does not work reference (there are also some solutions in this post that the OP could try):
Sony Vaio VGN-FZ140 Alps touchpad not working on Win 7
My System SpecsSystem Spec
11 Mar 2012   #7

windows 7 64 bit
Alps Touchpad Driver Fix

My System SpecsSystem Spec
02 Oct 2012   #8

windows 7 x64
Driver (Sony Vaio VGN-FW 250J Laptop)

ALMOST SOLVED: driver (Sony Vaio VGN-FW 250J Laptop)
Updates helped a bit.
But still have a prob with Selecting-Text.
When I select Text
holding down leftMouseButton and dragging finger across touchPad,
then letting go of leftMouseButton,
the drag is still in effect, mouse/touchpad won't let go
until I do a double leftMouseButton-click somewhere.

Actually, anywhere I 'leftMouseButton-click and drag' with touchPad
(ie., leftMouseButton-click & Drag on scrollBars),
the Drag won't let go.

Pls, Where can I find Driver updates ?

Current Drivers:
Alps pointing-device for Sony Vaio VGN-FW 250J Laptop
Apfiltr.sys built by WinDDK
i8042prt.sys 6.1.7600.16835 (win7_rtm 090713-1255)
mouclass.sys 6.1.7600.16835 (win7_rtm 090713-1255)

My System SpecsSystem Spec
28 Oct 2012   #9

Windows 7 64 bit

I am having a related problem.

Track pad on Sony VAIO not working

-Recently reinstalled Windows 7 using Sony VAIO discs.
-Track pad wasn't working
-Track pad does work in recovery mode or when booting another OS from the ODD
-Uninstalled & reinstalled drivers (from Sony website)

Trackpad still doesn't work.
My System SpecsSystem Spec

 Sony Vaio Windows 7 Alps Pointing Device Problem

Thread Tools

Similar help and support threads
Thread Forum
Sony vaio windows 7 problem
Hi, I have a Sony vaio vpcee2e1e It's a couple of years old, I turned it on the other day and it says upon loading "setup is preparing your computer for first use" it then doesn't ask me to log in it just goes straight to welcome. When it loads a black screen appears with an error message which...
Base System Device - Sony Vaio
Hi. I have performed a clean install of Win 7 Home 64 bit and everything is working fine apart from one item in the device manager. "Base System Device" has a yellow exclamation mark next to it. I have done a bit of research and some say that I need to install the Memory Stick driver or the...
Hardware & Devices
Sony Vaio no audio device after Win 7 install
Hi, I just did a clean install of Windows 7 Ultimate 64 bit on a Sony Vaio VGN-NS190J. I have gone to the Sony site and downloaded and installed all drivers, etc. Everything works great and there are no errors in Device Manager, but the audio device does not show up. When I go to Sound Properties...
sony vaio windows 7 problem
Hello i have a sony vaio that came with vista on it i installed 7 about 8 months ago. it worked great until today. Im getting windows boot manager saying, windoes has encounterd a problem communicateing wit ha device connected to your computer file \boot]BCD status: 0xc00000e9 what...
BSOD Help and Support
Sony Vaio VGN-FZ140 Alps touchpad not working on Win 7
Today I upgraded my Vaio VGN-FZ140 laptop from Vista Home Premium 32-Bit to Windows 7 Home Premium 32-Bit and everything is working great (motioneye camera, physical media controls buttons like vol up/down, etc.) except the Alps touchpad does not work at all. It is not listed in the Device Manager...
Alps Pointing Device (code 10)
I have tried everything to solve this, even a clean install but still doesn't work, so here's my issue. Went to sit down on the couch last night and discovered my touchpad wasn't working, even the software wasn't running, do went straight to device manager, no issues higlighted, but my touchpad...
Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 00:28.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App