Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: intel chipset 965 driver problem with win 7 pro

12 Jan 2012   #1

windows seven professional 32 bit
intel chipset 965 driver problem with win 7 pro

Hello everyone i hope someone could help me with this , i recently made a clean install on my laptop toshiba u405 of windows 7 professional and started to intall the drivers that were on the toshiba webpage, sometimes when i reboot several problems occur but is not always sometimes it works fine and sometimes don't. and also sometimes when i shutdown the screen stays black like if its going to shutdown but it doesnt and i have wait for it to shut it down for 30 minutes, so i have to press the on/off button to shut it down "manually". Sorry for my english. please help me,
I have made like 7 clean installs trying different things to see if something works

1.- i install the drivers of toshiba and no updates of windows.
2.- i install the drivers of toshiba for win 7(32) and updates of windows update.
3.- i install the drivers with the driver genius pro and no updates of windows.
4.- i install the drivers with the software upgrade for win 7 that it suposes to download the drivers for win 7 and no updates of windows.
5 .- i install the drivers of toshiba win 7 (32) and some others of win vista and the updates of windows.
6.- i install the drivers of toshiba win 7 and also some others of driver genius and no updates.
7.- i install drivers with toshiba software updates and driver genius and also updates of windows

This is what i have observed when the problem occurs, but is always:

Screen resolution drops to very low 800x600(the optimal is 1200X800)

Touch pad and keyboard does not respond (if I connecta USB mouse it works)

Device manager shows issue with the Mobile Intel 965 Express Chip set family.

Device manager shows driver not installed for HID compliant mouse.

Device manager shows drivers not installed for PS/2 Compatable mouse.

This is a screen shot of the device manager,i also update the chipset intel , this is of my last reboot.

Attached Images
intel chipset 965 driver problem with win 7 pro-screen.jpg 
My System SpecsSystem Spec
13 Jan 2012   #2

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer

Welcome to SF!

Try this Intel utility...

Intel® Driver Update Utility
My System SpecsSystem Spec
14 Jan 2012   #3

Windows 7 Ultimate

Remove your drivers using Guru3D - Driver Sweeper and then use Lemurs tool to reinstall them, reboot and report back :)
My System SpecsSystem Spec

14 Jan 2012   #4

windows seven professional 32 bit

Also when i install or uninstall wether a program or a driver it seems to triger the problem , i have to reboot 3 times to work properly but thats not normal , i have made a lot of things including a new clean install. i have made the clean install to another 2 laptops and none of them did this. the intel shows a code 37 and the synaptic driver shows a code 10 , also if i touch the touchpad the keyboard locks and if i dont do touch the tpuch pad i can use the keyboar.
My System SpecsSystem Spec
14 Jan 2012   #5

Windows 10 Education 64 bit

I have an Acer Aspire 5920 laptop which also has the 965 Express chip-set. Installing just the chip-set drivers is not enough. I also had to install drivers for my video, sound, WIFI, Blue Tooth, Touch Pad, etc. Most I got from Acer, the Video drivers I had to hunt for, I think I got those from Intel.

EDIT: Touch Pad drivers were the hardest ones to find for me. The Acer recommended driver wouldn't install at all and the latest drivers from Synaptics didn't work right. My middle scroll button didn't work right. I finally found a set of drivers on the Acer web site for an earlier version laptop that worked.
My System SpecsSystem Spec

 intel chipset 965 driver problem with win 7 pro

Thread Tools

Similar help and support threads
Thread Forum
seeking for intel chipset driver
hello I have uninstalled the usb ports root by mistake and even after restarted my computer will not install the drivers automatically. Now, I look for the driver chipset for Intel Corporation Mobile GME965/GLE960 I use Windows 7 Starter 32bit with a Compaq 610 Notebook
Intel chipset 946 - Win7 driver [.inf]
Does it exist? (Win 7 32) Con someone post a link?
Intel Chipset driver error
Hello, I just put my new build together and im installing drivers, i inserted the msi disk and clicked on the chipset driver. after going thought a few screens the screen turned black and the bluescreen popped up. I tried again but by downloading the driver from the website and still the same...
Mobile Intel 4 Series Express Chipset driver problem
i recently upgraded my laptop to windows 7 ultimate 64bit, and windows update shows that i have an optional update for my intel 4 series express chip set but when i update after i install it the screen on my laptop turns off but windows is still running because i am able to navigate through it with...
Graphic Cards
Confused with Intel Chipset driver
I'm gettting a new system shortly & will be building it myself which I haven't done for many a year. I'm confused with the chipset driver. The board is an Asus P7P55D-E Deluxe. The chipset is a P55 Express. The cpu is an Intel i7-875k. OS is win 7 pro 64. I found this, Chipset Software...

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 02:49.
Twitter Facebook