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#21
I don't suppose you run Kaspersky anti virus do you? A quick google and this was one of the 1st things I found, there seems to be a compatibility issue with Kaspersky and WEI in as much as you would need to uninstall it to make WEI run!
If not maybe just disable your own AV whilst you run WEI .
Also have you tried applying one of windows aero themes? sometimes after playing BF3 win 7 sets my desktop to windows basic and I have no option to turn aero back on, applying a theme brings it back otherwise I have to reboot the pc .
I have just found this response on the Microsoft Answers website:-
Windows Experience Index Crashes
HERE IS THE FIX...
Go to my computer...
Click on C drive...
Click on Windows folder...
Scroll down to Performance folder, click it...
Click on WinSat folder...
Click on DataStore folder...
In DataStore folder you will see many files, (I see 8 files tottle) 7 files are (Initial) files, 1 file is winsat.etl
DELETE ALL (Initial) files...
Leaving only the winsat.etl file
Re-run your Windows Experience Index...it should work now!!!
Other than that my friend I will have to leave you in the hands of more knowledgeable folk .
Wish you luck.
Nightreaper.
Last edited by Nightreaper; 22 Jan 2012 at 15:31. Reason: Another option!