Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Synaptics Mouse Pad Driver - Dell 14

10 Feb 2012   #1

Windows 7 Home 64 bit
Synaptics Mouse Pad Driver - Dell 14

I have a Dell laptop running Windows 64 Home. This was new in November of 2011. After receiving it, I went through the tedious task of updating it via MS Update. I noticed after upgrading, the mouse started behaving very strangely where it would take off and shutter, not respond or be very slow to respond. Contacted Dell and they had me turn off a bunch of stuff on the Dell Touchpad app. This helped but did not fix the issue. I ended up re-installing the OS and made sure the drivers were installed in the correct order using the drivers disk supplied by Dell. Haves since installed the most current driver provided by Dell on their website (April 2011). There continues to be issues with the mouse freezing from time to time. I looked at other threads and removed the Tap to Click feature. There is not much left on and the problem persists.

Dell wants $129 to re-install the OS and drivers, but I really don't think that will make a difference. I think there is some pretty whacky stuff with the Synaptics driver for this mousepad and looks like many other manufacturers.

Has anyone tried contacting Synaptics to see what they have to say about it?

My System SpecsSystem Spec
13 Jun 2012   #2
Dell GeorgeJ

windows 7 enterprise

Hi Ehickey,

My name is George from Dell Social Media Team. You can try this link to download the appropriate touchpad drivers for your computer Drivers and Downloads | Dell [United States]
1. Put in the service tag or by selecting the model of your computer and then choose the operating system.
2. After choosing the right operating system drop down INPUT and then download the drivers for touchpad. Be cautious to choose the updated driver
3. Install downloaded driver and then restart your computer.

Dell Social Media team
My System SpecsSystem Spec
13 Jun 2012   #3

Microsoft Windows 7 Home Premium 64-bit 7600

thanks for posting dell georgej,your post will be helpful for others searching for the same issue, and also give dell some brownie points ,
My System SpecsSystem Spec


 Synaptics Mouse Pad Driver - Dell 14

Thread Tools

Similar help and support threads
Thread Forum
Dell Laptop & MS Comfort Mouse 4500 Driver?
Very dumb about all this, please forgive me! :o Have a new-to-me refurbished Dell Latitude E6420 I'd like to add a Microsoft Comfort Mouse to utilize its features. When trying to add what I think is the correct driver loaded onto a flash drive the installation seems to stop about half way...
More issues with Synaptics Mouse
Can i just say this driver makes my head explode but unistalling it is literally 100x worse? :mad: Ok so here is the issue at start. I got a new lenovo laptop after my old one kicked the bucket and the laptop alone is beautiful. Works great , great graphics , yeah. The biggest issue for me...
Hardware & Devices
Synaptics Touchpad - Auto disable with USB mouse
No option to disable your Synaptics Touchpad when you plugin a USB mouse? The function is there but is disabled in the registry. Click the link and scroll down to message #9. Make the change, reboot and the auto disable works immediately if you have a USB mouse plugged in. Making the change in HKLM...
Hardware & Devices
Synaptics installs, no Control Canel Mouse tab to disable trackpad
I took the TB mech drive out with Windows 8 and put in my own Samsung TB SSD (after shipping delayed to Friday and I had to go out and blow another $150 to buy the drive locally). I got Windows 7 installed clean on that SSD on the 17 inch Acer Aspire Nitro. Then I go to install Synaptics from...
Hardware & Devices
Windows 7 - Dell Touchpad - Synaptics
Hi All, I just installed Windows 7 Build 7600 and I am trying to get the touchpad scrolling to work on my Dell Inspiron 1420. I installed the synaptics drivers from their website (v10.1.8 x64) but when I go to mouse properties and click the synaptics tab it only allows me to configure the right...
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:29.
Twitter Facebook Google+