Internet not working after re-installing windows 7 home premium  


  1. Posts : 2
    Windows 7 home premium 32-bit
       #1

    Internet not working after re-installing windows 7 home premium


    Hi Guys,

    I had a virus and so had to re-install windows 7 home premium in my laptop. Now, internet is not working. I went to device manager. There, I see a node called 'Other devices' under which 3 items appear.

    This is what I see.


    Other devices
    -Network controller
    -PCI simple communications controller
    -Unknown device

    In their properties, therer is a similar message - Drivers for this device are not installed (Code 28)

    I have Dell drivers DVD that I purchased along with the laptop. But, I don't know which drivers to install. Can someone please help?

    Thanks.
      My Computer


  2. Posts : 2
    Windows 7 home premium 32-bit
    Thread Starter
       #2

    Hi Guys,

    I made some progress. I went to properties of each of the items and clicked on 'update driver' button. In the new window, I selected to search from my c:/ drive. This installed both 'Network controller' and 'PCI simple communications controller'. But the third missing driver for 'Unknown device' is still an issue.

    Please suggest..


    Thanks...
      My Computer


  3. Posts : 3,612
    Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
       #3

    hi :)
    have you tried updating in devices and printers? in the start menu click devices and printers a new window will open scroll down to computers and right click on icon then in context menu click troubleshoot this may help.
      My Computer


 

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