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Windows 7: Internet not working after re-installing windows 7 home premium

21 Feb 2012   #1

Windows 7 home premium 32-bit
Internet not working after re-installing windows 7 home premium

Hi Guys,

I had a virus and so had to re-install windows 7 home premium in my laptop. Now, internet is not working. I went to device manager. There, I see a node called 'Other devices' under which 3 items appear.

This is what I see.

Other devices
-Network controller
-PCI simple communications controller
-Unknown device

In their properties, therer is a similar message - Drivers for this device are not installed (Code 28)

I have Dell drivers DVD that I purchased along with the laptop. But, I don't know which drivers to install. Can someone please help?


My System SpecsSystem Spec
21 Feb 2012   #2

Windows 7 home premium 32-bit

Hi Guys,

I made some progress. I went to properties of each of the items and clicked on 'update driver' button. In the new window, I selected to search from my c:/ drive. This installed both 'Network controller' and 'PCI simple communications controller'. But the third missing driver for 'Unknown device' is still an issue.

Please suggest..

My System SpecsSystem Spec
21 Feb 2012   #3

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)

hi :)
have you tried updating in devices and printers? in the start menu click devices and printers a new window will open scroll down to computers and right click on icon then in context menu click troubleshoot this may help.
My System SpecsSystem Spec


 Internet not working after re-installing windows 7 home premium

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