Atheros Ethernet Controller drivers won't/can't install  


  1. 4js
    Posts : 4
    Windows 7 Basic x64
       #1

    Atheros Ethernet Controller drivers won't/can't install


    Hi all
    I am having wireless connection issues and hoping someone here can help me
    After resent issues I had with my Gateway laptop (ID59C) I reformated and reinstalled windows. All has gone well all drivers and windows updates have been completed

    When I tried to get my wireless internet connection going I was not able to connect to the Internet. I have done all of the following
    Fn-F2
    Uninstalled the device and restarted lapatop and let windows do its thing
    I downloaded and installed the drivers for the ethernet controller and was prompted to restart my computer, which I done, this didnt help at all

    I ran the Hardware + Device troubleshooter and I got the following message
    The driver for the network controller is not installed. Install the latest drivers for this device
    It also found these problems
    Network Controller doesnt have a driver
    Hardware changes might not have been detected

    I thought I had installed the drivers as I went through the whole install proccess prior to these errors occuring

    I have no idea what to do or how to fix it
    Im trying to install the drivers for atheros AR8131 PCI-E Gigabit ethernet controller

    Is it possible to force it to accept the drivers or manually install them as windows doesnt seem to be able to do it
    I can connect with ethernet and with my mobile broadband stick. Would my internal wireless card need to be replaced?

    Should I reformat and reinstall the windows 7 again?

    sorry for all the questions :)

    Any help will be appreciated, thanks so much :)
      My Computer


  2. Posts : 1,872
    Windows 10 Pro x64, Windows 8.1 Pro x64, Windows 7 Ultimate x64 SP1,
       #2

    Have you tried here for the drivers? (The last driver in the list)
    Gateway Support - Downloads & Support Documents - Notebook / ID Series / ID59C
      My Computer


  3. 4js
    Posts : 4
    Windows 7 Basic x64
    Thread Starter
       #3

    Thanks for your reply

    Unfortunately that didnt work
    Upon entering setup it asks me if I wanted to modify or remove
    after clicking modify a popup came up saying "The device may not be present or could have been ejected/unplugged from the sytem. Insert or reinsert now"
    I clicked OK and it "successfully" installed

    so after restarting for good luck and hoping it would be a success, it failed :)
    So next I went though the proccess again but removed it instead then I get another popup (yay for popups) saying
    "The driver files you wish to remove will not be removed as the corresponding card is not inserted

    So in other words my card would be fried??
      My Computer


  4. Posts : 612
    MS Windows 7 Home Premium 64-bit SP1
       #4

    Dear 4js,
    Can you kindly post a snap of your device manager with the "network Adapters" expanded, before we conclude that the internal card is fried to a crisp?

    regards,
    sreedhav
      My Computer


  5. 4js
    Posts : 4
    Windows 7 Basic x64
    Thread Starter
       #5

    Thanks for responding :)

    as requested snapshot of my network adapters and other devices as my controller is located there

    cheers
    4js
      My Computer


  6. Posts : 612
    MS Windows 7 Home Premium 64-bit SP1
       #6

    Dear 4js,
    what i can assume is that the Atheros wireless network adapter is missing in that list.
    regards,
    sreedhav
      My Computer


  7. 4js
    Posts : 4
    Windows 7 Basic x64
    Thread Starter
       #7

    So I assume there it would be fried then since my computer can not pick it up as being there
      My Computer


  8. Posts : 612
    MS Windows 7 Home Premium 64-bit SP1
       #8

    4js said:
    So I assume there it would be fried then since my computer can not pick it up as being there
    Dear 4js,
    Guess so!
    regards,
    sreedhav
      My Computer


  9. Posts : 1
    Windows 7
       #9

    I also had a lot of trouble getting the bluetooth to work but on an HP dv7 Envy
    MODEL: dv7T-7300 Quad Edition Notebook PC series
    Product: C2Y65AV
    OS: Windows 8
    Purchased through Costco: 16 gig ram and 1TB hard drive

    I tried two different Railink wireless network cards and finally got an Atheros to work.

    Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter

    Of course I downloaded several batches of drivers finally settling on the latest network card drivers and the latest bluetooth drivers. sp60642.exe and sp60480.exe

    The wireless card drivers worked fine and installed easily.
    Microsoft tried to download generic bluetooth drivers dated 2006 which did not work. Uninstalling and re-installing did not work.
    The error I got was "The devive may not be present or could have been ejected/unplugged from the system" and no devices showed up under wireless.

    What finally did work was as follows.
    1) Uninstalled the generic bluetooth drivers dated 2006
    2) Shutdown
    3) Removed battery and powercord.
    4) Held down power button for 30 seconds (a hard reset - clears CMOS etc.)
    5) Plugged in ONLY the power cord.
    6) Re-started
    7) Installed the new bluetooth drivers which did not give an error and launched an Atheros installation message box that was much different than the standard installation message boxes you usually see.
    It all now works.
    Perhaps the problem all along was not doing a hard reset.
    Hopefully this will save someone else the ten+ hours it took me to get this feature working.
      My Computer


 

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