Ethernet driver gone?

Streetshow4 · 04 Mar 2012

I recently got a new computer and my computer which i had thought to be registered fine and dandy shut me out of windows 7 telling me that the windows 7 i had was not genuine even thought i had just got it straight from the factory so i tried reinstalling it with the disc it came with it worked well and windows 7 now works correctly but for some reason i cannot connect to the internet because i am missing the driver for it and having this problem i cannot connect to the internet to look for the drivers i not exactly computer savvy so if anyone could take me through it step by step i would greatly appreciate it thanks

Vertex · 04 Mar 2012

Did your computer come with a setup DVD? That setup DVD may contain crucial drivers for your computer including the ones for sound and network. So use that and check it out if your computer came with a setup DVD. You may need to ask at the store you bought that machine while its new.

If not, here's a solution. Type Device Manager on the Search bar st the Start Menu. On the Device Manager, under "Network Adapters", choose your network adapter, right click it and choose Update Driver Software. Then Browse My computer for Driver Software then Let me pick for driver software installed on my computer. It shows a list of compatible driver software. Click one until its highlighted and choose Next. It should try installing driver software then you may need to restart for that to take effect.

If this won't do either, copy the exact name of your motherboard. Use another computer with Internet, type that name on Google and add "ETHERNET drivers for" lets say for example "ETHERNET drivers for <exact name of your motherboard model>" then Search that on Google. You can see links where you can download drivers for that, look for the ETHERNET driver compatible for Windows 7, download that, put that on a USB drive then install that to your computer.

Streetshow4 · 04 Mar 2012

I've looked online but cant seem to find a direct route to the drivers for it i found the motherboard after looking on the manual which says it is a micro atx/atx i still cant find it yet though

chris1neji · 05 Mar 2012

Was this a prebuilt OEM machine?
Or a custom built from local store?
If we can know the model and manufacture we can give you the links to the drivers all you would likely need to do is copy them into a remobable media (USB Flash Drive), and plug it into your computer without ethernet driver.

seavixen32 · 05 Mar 2012

You need to go to your computer manufacturer's support site.

As mentioned above, we can't give you a link because you have told us very little in terms of your computer specs or where it came from.

Also, if your setup is telling you that your copy of Windows is not genuine, you need to sort that out while your computer is under warranty.

Give your vendor a call to see what they say.