printing issues: Dell 968  


  1. ruperthebear
    Posts : 1
    Several, this machine is Mac Os X
       New #1

    printing issues: Dell 968


    Hi

    I recently updated my desktop machine from Vista to Windows 7. I have been using a Dell 968 to print.

    Following the upgrade, when I try to print anything other than a test page, the printer initially gives a status of printing but then this rapidly changes to "Deleting - Printing - Printed" and the job vanished from the queue. I have re-installed the printer driver and gone back to the Vista driver without any success. The printer works fine with my other machine which is newly upgraded to Windows 7 and with a Windows XP machine that I am not upgrading.

    I thought this might be a problem with the print spooler but is seems that cleanspl.exe will not work on Windows 7. I have also stopped and re-started the print spooler without any success.

    If anyone has any ideas of what I might try next then I would be really grateful.

    Michael
      My Computer
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  3. snangle
    Posts : 1
    Windows Vista and Windows 7
       New #2

    Hello,
    I am wondering if you ever had a resolution on this issue. I am seeing the same behavior on a Windows 7 machine. Although in this case, the machine and printer were set up 2 years ago and have worked fine till now. The error sequence you are seeing is the same as what I am seeing. I have removed the printer, downloaded the Dell driver, installed and still see the same issues.

    Did you get anywhere? Or just buy a new printer...
      My Computer
    Quote Quote

 

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