New
#1
External HDD Not Recognised by USB 3.0 Port (Asus Zenbook)
Just got a new Asus Zenbook UX31E and am having a certain problem where if I plug my external drive (Samsung S2 1TB, USB 3.0, 2.5") into the 3.0 port windows tries to install a driver for the new device but fails. Now the drive powers on when connected but wont load up as an accessible drive and is not found is disc management.
I've tried the HDD successfully in another laptop with USB 3.0 and it works fine on my Zenbook's USB 2.0 port so I'm guessing there's no problem with the HDD itself. Also I have tried a small flash drive in the Zenbook's 3.0 port which worked fine.
I have tried updating the USB 3.0 driver to the latest version via Asus' driver database but have got the same result.
I would of thought with such a prestigious laptop someone else would of run across this problem but all my googling has turned up ziltch.
Any ideas/suggestions much appreciated!
(Running Windows 7 Home Premium)
Last edited by 7Emeralds; 07 Mar 2012 at 02:09.