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Windows 7: HP Toolbox does not work

22 Aug 2009   #1

Win 7
HP Toolbox does not work

After installing Win 7 my HP Toolbox gives me a message that says the Officejet Pro 550 driver is not installed.

This is crazy since the printer works just fine but the Toolbox will not work. The toolbox is mainly needed for ink supply notifications.

HP website says that I have to get drivers from Microsoft Win 7 since they do not plan to provide new drivers from HP until closer to the product release date in Oct.

Anyone else having this problem or have any suggestions on what to do to get the toolbox working again?


My System SpecsSystem Spec
30 Jun 2010   #2
Paul H

Windows 7 Home Premium

You can get nearly all the functionality of the HP ToolboxFX simply by browsing to the printer's IP address in your browser.

Double-click on the printer Under "Devices and Printers" and then on "Customize your printer" - then "Ports" - just scroll down the list. Enter that IP address in your browser.

Everything is there except for the "print cleaning page" function.

BTW, try using Windows to search for an updated driver - it's likely available now (mine was).
My System SpecsSystem Spec
30 Jun 2010   #3
The Howling Wolves

Windows 7 Home Premium 64bit

Product search results

Just enter the proper info or while you are there see if your printer has the toolboxFX there.
My System SpecsSystem Spec


 HP Toolbox does not work

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