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Windows 7: Intel(R) USB 3.0 eXtensible Host Controller (error 10)

13 Jun 2012   #11
curedtc

Windows 7 Ultimate x64
 
 

Yeah I have tried that one.

Is it worth reinstalling Windows for a 3rd time...
And doing the USB driver first?


My System SpecsSystem Spec
.
13 Jun 2012   #12
Sardonicus

Windows 7 Home Premium 64 bit
 
 

You can go to the device manager and delete/uninstall the driver.
Then try to install it with the last link I gave.
My System SpecsSystem Spec
13 Jun 2012   #13
curedtc

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Sardonicus View Post
You can go to the device manager and delete/uninstall the driver.
Then try to install it with the last link I gave.
I will try it now...
My System SpecsSystem Spec
.

13 Jun 2012   #14
curedtc

Windows 7 Ultimate x64
 
 

Same result... I trouble shoot the error and Windows tries to reinstall the drivers but fails and cannot "fix" it.
My System SpecsSystem Spec
13 Jun 2012   #15
Sardonicus

Windows 7 Home Premium 64 bit
 
 

Well, the last step involves manually installing the driver.

Download the MSI USB Driver.
Unzip it.


  1. Go to Control Panel.
  2. Device Manager
  3. Find the device that you are trying to install a driver for.
  4. Right Click
  5. Update Driver Software
  6. Browse my computer for driver software
  7. Let me pick from a list of device drivers on my computer
  8. Have Disk
  9. Browse for the .inf driver file. Open and Next.
  10. The driver will be installed.
The .inf driver file is found by looking in the following folders of the MSI unzipped folder "intel_usb3_mb".
Drivers > Win7 > x64
In step 9, you have to navigate to the x64 folder to find the .inf driver file.

If you don't have success, you can try the same procedure with the Intel drivers from the Intel site.
My System SpecsSystem Spec
13 Jun 2012   #16
curedtc

Windows 7 Ultimate x64
 
 

Same error code 10 for both sets of drivers...Cannot start.
Really odd....

I mean, I know it is picking up the hub as when I plug in my printer it pops up with the error, so it knows it is there...
My System SpecsSystem Spec
28 Jun 2012   #17
alimbo

win7 64bit
 
 

You have to uninstall the driver in your standardsoftware folder not in hardware devices. The Intel USB 3.0 eXtensible host controller driver is known broken. If you want to use external devices you have to uninstall them and wait for intel to fix it.

When you uninstall it all ports work with printers etc. but you lose USB 3.0 speed.

And i repeat dont uninstall it in your device manager that will cause bugging some other stuff maybe. You have to uninstall it in your standardsoftware folder in your windows systemtools. As of yet intel doesnt know about this HM77 Panther Point incompatibility but im sure someday they will get to know .

Glad i could help.
My System SpecsSystem Spec
28 Jun 2012   #18
curedtc

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by alimbo View Post
You have to uninstall the driver in your standardsoftware folder not in hardware devices. The Intel USB 3.0 eXtensible host controller driver is known broken. If you want to use external devices you have to uninstall them and wait for intel to fix it.

When you uninstall it all ports work with printers etc. but you lose USB 3.0 speed.

And i repeat dont uninstall it in your device manager that will cause bugging some other stuff maybe. You have to uninstall it in your standardsoftware folder in your windows systemtools. As of yet intel doesnt know about this HM77 Panther Point incompatibility but im sure someday they will get to know .

Glad i could help.
I wish I knew this a week ago... I sent my motherboard back and wont get a replacement and have lost £120....
Hm.


The thing is, the devices were not running AT ALL regardless of 3.0 or 2.0 speeds.
My System SpecsSystem Spec
28 Jun 2012   #19
alimbo

win7 64bit
 
 

Quote   Quote: Originally Posted by curedtc View Post
Quote   Quote: Originally Posted by alimbo View Post
You have to uninstall the driver in your standardsoftware folder not in hardware devices. The Intel USB 3.0 eXtensible host controller driver is known broken. If you want to use external devices you have to uninstall them and wait for intel to fix it.

When you uninstall it all ports work with printers etc. but you lose USB 3.0 speed.

And i repeat dont uninstall it in your device manager that will cause bugging some other stuff maybe. You have to uninstall it in your standardsoftware folder in your windows systemtools. As of yet intel doesnt know about this HM77 Panther Point incompatibility but im sure someday they will get to know .

Glad i could help.
I wish I knew this a week ago... I sent my motherboard back and wont get a replacement and have lost £120....
Hm.


The thing is, the devices were not running AT ALL regardless of 3.0 or 2.0 speeds.
The devices wont work until you uninstall the USB 3.0 drivers in the standardsoftware folder and you have restarted your pc.
My System SpecsSystem Spec
28 Jun 2012   #20
curedtc

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by alimbo View Post
Quote   Quote: Originally Posted by curedtc View Post
Quote   Quote: Originally Posted by alimbo View Post
You have to uninstall the driver in your standardsoftware folder not in hardware devices. The Intel USB 3.0 eXtensible host controller driver is known broken. If you want to use external devices you have to uninstall them and wait for intel to fix it.

When you uninstall it all ports work with printers etc. but you lose USB 3.0 speed.

And i repeat dont uninstall it in your device manager that will cause bugging some other stuff maybe. You have to uninstall it in your standardsoftware folder in your windows systemtools. As of yet intel doesnt know about this HM77 Panther Point incompatibility but im sure someday they will get to know .

Glad i could help.
I wish I knew this a week ago... I sent my motherboard back and wont get a replacement and have lost £120....
Hm.


The thing is, the devices were not running AT ALL regardless of 3.0 or 2.0 speeds.
The devices wont work until you uninstall the USB 3.0 drivers in the standardsoftware folder and you have restarted your pc.
Where is your source about Intel not having a fix as I contacted them and they did not mention this.
My System SpecsSystem Spec
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 Intel(R) USB 3.0 eXtensible Host Controller (error 10)




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