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Windows 7: HP Laserjet 3052/3055 Scan

18 Nov 2009   #11

Windows 7 Ultimate 64 bit

and here is the official response back from HP. Now, how much faith you may have in them actually posting a compatibe version of software......

"Thank you for contacting Hewlett-Packard's Commercial Solutions Center.

On reviewing your e-mail, we understand from your response that you are able to print but are not able to scan from your HP LJ 3055 AIO.

We regret to inform you that currently there is no printer software available which is compatible with the Windows 7 O/S, so you will not be able to install the printer software that came with the printer in CD or download it from the website. The compatible software will be available very soon and it will be updated on HP website as it is available.

You may also register on the HP website using the below link for notification when the Compatible software is available:

HP aspires to provide the most up-to-date information on HP drivers and software. Please check back soon for updates.

Once again, thank you for contacting Hewlett-Packard's Commercial Solutions Center.

Kind Regards,

My System SpecsSystem Spec
19 Nov 2009   #12

Got it to work with W7 Ultimate 64bit!!!

Simple solution: XP mode.

XP drivers work perfectly fine on XP mode virtual machine.
There is some issue with XP's firewall, and I turned it off for the moment. I will investigate that later.
Anyway, printing, scanning, even status display in HP Toolbox works fine.

PS. It doesn't mean I don't expect HP to release 64bit drivers. This solution won't work for those Home version users.
My System SpecsSystem Spec
20 Nov 2009   #13

Windows 7 RC1
Using XP mode

Yes, funnily enough I actually also decided to try it out with XP mode and so far the scanning over network is going OK. I'll try it a little longer before I make my final judgment call and upgrade my main machine from Vista to 7.

The only downside to this solution is that XP mode is only available for Windows 7 Pro and above. This limits people with a Home Premium license which is the most common version of Windows 7 out there.
My System SpecsSystem Spec

24 Feb 2010   #14

Windows 7 Pro

I upgraded to Windows 7 Pro 32Bit. Everything has worked fine, even some archaic software for controlling police scanners, everything except the scanning on my Laserjet 3055. I've tried scanning with both the Windows Fax and Scan Utility as well as CutePDF. I can't seem to get them to work, the best I get is the first third of a page and then an error. I've tried uninstalling the 3055 and reinstalling it using the Windows Drivers as well as the HP Software, nothing works.

Can someone walk me through installing the drivers in XP Compatibility Mode???

Also, based on how long it took HP to get scanning compatibility to Vista, I think they are purposely delaying the drivers to force us into buying new equipment when our current equipment is still working fine. Class Action Law Suit anyone?

My System SpecsSystem Spec
30 Mar 2010   #15
chris cortesi

For Windows 7 32 bit download windows xp software

I was setting up a 3055 and a 3052 network multifunction. Printer on a windows 7 Pro 32 bit machine.

I couldn't get it to work with the built in windows 7 scaner it doesn't see the HP printer as a network scanner.

So since they are both 32bit I went to HP's site and downloaded the 32 bit full software package for the printer.

I did not turn on XP compatibilty mode I just turned off UAC and the user was part of the local administrators group.

It sees the printer on the network and from the software I have full network scanning ability. I assume it will work on 64 bit machines as well but I have not tried it.

Personal opinion is that these HP multufunction network printers are crap and aren't made to be true network scanners. They rely on the client side software where as the bigger network multifunction printers have the scanner features built in and accessible from the web interface on the printer itself.
My System SpecsSystem Spec
01 Apr 2010   #16

Windows 7 RC1
which version works with UAC?

Can you post exactly which software version you installed with UAC turned off? I've used the "hp_LJ3050-3052-3055-3390-3392_Full_Solution" with UAC turned off and still getting the error message early on in the install process:
"This software cannot be installed using the "Run as..." command. The installation cannot continue until this is resolved. (see screen shot).

When checking the Operating system tab, it seems to me that the software is making a check for the Windows version and is not happy that Windows 7 has a higher version number than allowed. Most software usually check you set the minimum requirements, not maximum. Surely Win7 is not that different from Vista that HP could not fix that really easy. This is nonsense.

Attached Images
HP Laserjet 3052/3055 Scan-error1.jpg HP Laserjet 3052/3055 Scan-error2.jpg 
My System SpecsSystem Spec
08 Apr 2010   #17

Windows 7

BTW, HP have been notorious for being clueless about software support for their hardware.
I have a 3052 on my LAN.
It couldn't be used either as a printer or as a scanner by a clean Windows 7 Ultimate x86 with any driver provided by the OS.
On my side 2 actions got their crap installed and working both for the printer and the scanner through the LAN on 7.
The 'software' was the latest bundle I was able to find somewhere deeply buried on their ftp. It was named "" and contained a folder named "AEC Driver Version 3.0" with the installation files inside. After unpacking, it would not start installing, but there is an easy workaround - (action 1) start "hpsetup.exe" in compatibility mode selecting "Windows XP (Service Pack 3)". Install with extended capabilities to get the scanner accessible. After the installation (action 2) go to %ProgramFiles%\HP\Digital Imaging\bin\ and start "hpqscnvw.exe" also in compatibility mode selecting "Windows XP (Service Pack 3)". The main scan application "hpscan3.exe" could not be used with any degree of reliability on my side with any of the compatibility options - sometimes it would start and scan, but in most cases it would just freeze when clicking the "Accept" button after a scan was done, and without being able to terminate it in any other way but an OS restart.

Hope it helps.

(Forgot to add that the above does not require Virtual PC in XP mode, which is not available on some 7 flavors).
My System SpecsSystem Spec
22 Jul 2010   #18

Windows 7
Alternate Solution

I just built a new PC only to find that unfortunately I don't have the scanning ability anymore through my network at home. My solution was to setup the printer/scanner software on an old PC with limited resources and then RDP to the computer that was running Windows XP and had the HP Drivers on it. I set up and access password and saved the profile and it works great. The only issue is that it will only allow you to save the scans locally, so I just have to add the folder as a shared folder on my windows 7 PC and I'm fine. If you’re doing this in a business, just give the PC with the Driver on it limited access (no internet, just domain access) and setup as a standalone PC on the network.

Not the best solution but it works and if you only need a few people to be able to scan it's a solution that gets around the need to upgrade the printer because of HP none support.
My System SpecsSystem Spec
08 Aug 2010   #19

Windows 7

I have given up waiting for HP and rather suspect they're using this as method of selling us newer kit. My HP 3055 is great and losing the scan to pdf function when I upgraded from XP to W7 was a real pain. So, as I work from home and need to scan multi page docs to PDF I am now using ScanWiz from This seems to solve the problem and allows me to control the scanner from the PC to get PDF output. I had to tick all the advanced setting options to get it to work. Am sure there are others that can do it but this seems to work for me. Hope this helps, the software cost is cheaper than a new MFP.
My System SpecsSystem Spec
09 Aug 2010   #20
chris cortesi


Here is a link to drivers I used for a windows 7 32bit machine.

HP LaserJet 3055 All-in-One Printer*-* HP LaserJet 3050/3052/3055/3390/3392 North America/Western Europe Full Software Solution - HP Business Support Center

just installed the software and used it as if it was an XP machine didn't need to make any changes. The printer is on the network and not directly connected. I would assume you could use this software on a 64bit system as well since most software is still 32bit and runs on 64bit windows.
My System SpecsSystem Spec

 HP Laserjet 3052/3055 Scan

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