Has anyone had any luck with installing the drivers and software for HP's Laserjets 3052/3055 multifunction laser printers? I can print to it OK but no matter which way I try (including using compatibility mode), I can't install the software to scan. HP support seems oblivious to the fact that they're already selling Win 7 upgradeable hardware...
I started using Windows 7 Ultimate and I can't believe it, but my Laserjet 3055 Scanner finally works again!!
Hooray. It worked fine before with XP, but once I got my new desktop and it only came with Vista - the Scanner was NO MORE. Installed Windows 7 and it automatically detected it and I couldn't be happier.
After doing some searching I would have to agree, this seems to ne an older multifunction printer and HP may never update the drivers for seven. The poster above was kind enough to share his success simply by allowing windows to choose the drivers. so Have you tried letting windows do a search for them? Good Luck. Fabe
Apparently HP released information suggesting that USB scanning was supported natively.
These are professional networked printers which many SME's use across several offices (we certainly do). Simply saying they won't be supported as a network scanning device on the replacement of Vista seems ludicrous.
Most Vista applications run fine on Win 7, but for some reason HP when it wrote the scanning software for these machines decided to hard code a verification that the OS was Vista and Win7 can't pass that test, which renders the software and the printers useless.
I'd like to refresh this thread.
Did anyone successfully run scanner using network with HP LaserJet 3055?
On HP support page there is only printer driver. Does it mean that HP doesn't plan to support network scanning for this device?
LOL. I'm on the chat with HP support now...
[5 listopada 2009 19:36] -- Vasantha K says:
I understand that you have issues scanning from the Windows 7. Right?
[5 listopada 2009 19:36] -- Marek Polański says:
Yes. I have 3055 connected via network. And I can't find any scanner drivers for it.
[5 listopada 2009 19:37] -- Marek Polański says:
It works with XP and linux (with hplip) but it doesn't with Windows 7
[5 listopada 2009 19:40] -- Vasantha K says:
I understand.
[5 listopada 2009 19:43] -- Vasantha K says:
Sorry to say that the software is not yet released for the scanning.
[5 listopada 2009 19:43] -- Vasantha K says:
But you may try the vista software in the compatibility mode.
[5 listopada 2009 19:43] -- Vasantha K says:
1. Right click on the installation file> Properties
2. Click on Compatibility tab
3. Select the option 'Run this program in compatibility mode for'
Select Vista
[5 listopada 2009 19:43] -- Marek Polański says:
When it will be released? Windows 7 is out already.
[5 listopada 2009 19:44] -- Marek Polański says:
Vista 64-bit doesn't have scanning drivers also.
[5 listopada 2009 19:45] -- Marek Polański says:
So I guess I should use XP drivers in compatibility mode, but I've already tried that, and it doesn't work.
[5 listopada 2009 19:46] -- Marek Polański says:
Or should I try 32 bit software?
[5 listopada 2009 19:46] -- Vasantha K says:
64 bit operating system do not support scanning.
Can you believe it?
[5 listopada 2009 19:52] -- Marek Polański says:
SO what you say is that HP won't support scanning under 64 bit systems ever?
[5 listopada 2009 19:53] -- Vasantha K says:
You are right.
[5 listopada 2009 19:55] -- Marek Polański says:
That's sad. 64 bit systems are made for home use this days. And 3055 is not really home printer, but device used in places where 64 bit system is totally justified.
[5 listopada 2009 19:55] -- Marek Polański says:
Ok. So is this official HP statement, that you won't support scanning in Windows 7 64 bit for business devices?
[5 listopada 2009 19:58] -- Vasantha K says:
Marek, please wait for some time to see if there is software released for Windows 7 64 bit too ?
[5 listopada 2009 19:58] -- Marek Polański says:
How long?
[5 listopada 2009 19:59] -- Vasantha K says:
We do no have an update on the exact time for the software release. It is supposed to be out very soon.
[5 listopada 2009 20:00] -- Vasantha K says:
Please refer to the link below to have information regarding the software.
HP Color LaserJet CP6015 Printer series- HP LaserJet, Color LaserJet and LaserJet MFP Products - Product Support for Microsoft Windows 7 - c01856597 - HP Business Support Center
[5 listopada 2009 20:01] -- Marek Polański says:
Well, I just hope that HP driver support will be at least decent soon. Now there is no support for business clients as I can see, which is real shame for company like HP.
[5 listopada 2009 20:03] -- Marek Polański says:
Thanks for your time then. Bye.
IMO it's sad. I always thought that HP driver support is pretty good, and didn't really had problems with it.
I still have not been able to get my scanner to work. Have the HP Laserjet 3055, Windows 7 Ultimate 64 bit.
HP never even came out with a 64-bit version of the software for Vista, so I'm not holding my breath for a 64-bit Windows 7 version either.
I have a HP desktop which came natively with vista 64 and because of this, I had to find a way to install Vista 32-bit instead just so I can have one machine in the office able to use the scanner!!!
With all the time Microsoft gave to the community to play with Win7, I find it hard to believe HP can have the nerve not to have released scanning drivers for this series of printers.
Yeah, I called HP yesterday and though out of warrenty the support guy basically told me that I'd have to try a third party scanning software solution or the native Win7 scanning software (which we already know doesn't work because Win7 doesn't recognize the scanner).
Sadly, my workaround is to use an old laptop that I have XP on as my 'scanning' station right now.
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