New
#11
Sorry bit thick today. Just seems a long way round to put a screenshot on the Forum. I don't think you have enough posts yet to be able to upload imges direct to the Forum. Go into advanced editor and check in the list of what you are allowed! Do you not use Snipping Tool for your screenshots. Much easier than your method and you can crop to where you want.
Back to your problem. Try this: Uninstall the drivers and in Control panel and in Devices and Printers Delete the webcam. UNPLUG the usb connector and insert the original CD. Run the install and connect the webcam when instructed to do so. See if that works>