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Windows 7: Error 52 for DVD

18 Nov 2012   #1

Windows 7 Ultimate x64
Error 52 for DVD


I am seeing the following issue for my DVD drive. In fact, I have the same error for both my built-in drive and an external drive. Additionally, neither drive appears under my computer. I have attempted to update the driver; however, I am told that my drivers are up to date. I installed several different applications to search and repair / update computer drivers; none have found an issue with the DVD drivers.
I am running Windows 7 x64 on an Acer Aspire 5253. As the drivers for the internal drive come with windows, the OEM does not supply drivers that I can download. I have tried coping the external drivers to a thumb drive, however, when I run the install program I am told the software cannot locate the device and the install aborts.
Hoping someone can help me with this error.
**Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)**


My System SpecsSystem Spec
19 Nov 2012   #2

Windows 7 Ultimate SP1 x64

DVD drives usually do not require drivers to run. I recommend that you uninstall all aplications that you installed in order to fix the problem, and then run a virus scan with MalwareBytes.

Once that is done look under the device manager for "DVD/CD-ROM Drives:
Error 52 for DVD-capture.png
Can you post back what device manager shows?

My System SpecsSystem Spec

 Error 52 for DVD

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