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Windows 7: Unable to install Any usb mass storage drivers.

25 Nov 2012   #1

Windows 7 Ultimate x64
Unable to install Any usb mass storage drivers.

My dads laptop has suddenly stopped recognizing any type of usb device properly that has not been used before. This includes 2 memory sticks and a 250gb Hdd. What happens is the devices are visible in the device manager, However they are not being recognised as Usb mass storage devices and are "Unknown". Windows update fails to find the drivers for them despite the fact when plugged into my pc it finds them instantly. I have googled and Google trying to fix this but to no avail. Any help would be much appreciated!

My System SpecsSystem Spec
26 Nov 2012   #2

Windows 7 Home premium 32bit

Hey mate that's bad luck soundalike you'll need a new computer possible tech damage, though you can try this.

Go to Start Menu
Go to control Panel
Go to system
Go to device manager (or type this instant menu)

Go down the list until you find USB host controllers uninstall both. Restart computer by holding power button.

If this doesn't work go back to device manager

Select the host controller and update the driver manually by selecting pick from list then uncheck the "Show compatible driver box) scroll down to uli or ati and install there host driver

If this doesn't work your laptop has been damaged.
My System SpecsSystem Spec
26 Nov 2012   #3

Windows 7 Home premium 32bit

**Correction (type device manager in start menu)**
My System SpecsSystem Spec


 Unable to install Any usb mass storage drivers.

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