New
#1
Factory restore now my drivers are not installing properly?
My laptop is an inspiron n5110 and before my warrenty expired i had to have the hard drive replaced. Its been maybe a year or two since that happened. My computer was not updating with windows update since mid oct. and my firewall was down for i dont know how long. I had the IT guy at my work look at it and somehow my BYTES (i think thats what it was) driver was deleted from my computer and my java update somewhere along the line had corrupted my updates too. He said to do a restore and if i wanted he could completly wipe my hardrive clean for me. Well i did a factory restore yesterday and finished installing the last two disks today. Now i cannot connect to the internet and it is saying my drivers were not downloaded correctly. Should i do a factory restore again or have the IT guy wipe it clean? We even hooked up my computer directly to the router through an eithernet cord.
Any suggestions would be greatly appreciated!